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We moved over to REVIEWS.io from Trustpilot a month ago. I wish we'd done it years ago. Trustpilot's fees kept increasing and we were still not getting the reviews snippets in our Google Ads. After two weeks with REVIEWS.io they're appearing on Google Shopping. Amazing service. Great app. Fantastic customer support.
Thank you for your amazing review, we're so glad you made the switch and we're super excited at what we can achieve together! Our live chat support is available to you whenever you need any assistance with anything 🌟
Very helpful service from Vilash in setting this up for our store and looking forward to see what Reviews.io can do for us.
Good support from the team, happy with how the app is running and benefitting our business. Cant ask for more then that.
Super easy to use and set up. The team was really helpful and always on hand to answer any questions. Great customer experience.
I recently made the change from another review platform to Reviews.io. I have found the customer support to be amazing with Cameron helping make the integration a breeze. I am also really impressed with all of the features and widgets, it really caters for all of my needs. Highly recommend!
Best support out there! And great features which are really easy to implement in to the shopify store!
Glad you think so! We agree ;) our team is always striving to be the best for the benefit of our customers so reviews like this are great to hear! If you have any more questions you know where to find the team!
The team at Reviews.io is super helpful and professional. Cameron & Andrew helped us to set up our review app. I would definitely recommend the Reviews.io app. A++ service.
The app has been up and running now for about 3 weeks and we have seen a massive increase in 5 star reviews being left. It was great to have immediate local support to get set up and Cameron has been really quick to answer all my questions and give great advice. The app looks clean and professional on both the home page and product page and gives us that extra level of social proof. Looking forward to seeing the results of integrations with Klaviyo in the next few months.
Andrew from Reviews.io has been exceptional. Professional, personable and very fast turnaround. The reviews look great on our website and the results have exceeded our expectations.
Top app and would recommend to anyone. What set's it apart from others is the continuous development and improvements, bringing new features to adapt to changing digital trends. The support is top class too, quick and responsive. Shout out to Adam who helped me with some custom code to enable review images to show on my theme, thanks!
Improvements for them to consider: 50 review invitations allowance for the basic plan isn't very many, especially when you factor in test sends being part of this. It would be nice to have maybe 80 or 100 allowance per month, since the next package up has an allowance of 500 per month but is a lot more money to commit as a small business. It would just help our costs grow more organically with sales, but I get for faster growth businesses the extra cost of the next package up wouldn't be a problem.
Overall, very good hence the 5 stars.
Thank you so much for your Review, we really appreciate you taking the time to leave us such a wonderful review and great content! Always great to hear our clients are loving our features as we are always looking to innovate and bring our clients the best tools to be able to grow their brand! We love our support team, so I'm very pleased to hear you do too! I've passed on your special mention to Adam, name drops are always great for our teams development! I've passed on your feedback to the relevant team members, we always take our clients views and feedback into consideration so again many thanks for giving your time to send across some great content!