REVIEWS.io Product Reviews App

We migrated from Judge.me to Reviews.io because we needed access to Seller Ratings and other advanced features that weren’t available with our previous app. Don’t get us wrong, Judge.me is a great platform, and we used it successfully for five years (yes, five!) without a single issue. However, as our company grew, we felt our review system needed to grow with us.

We chose Reviews.io because they are a Google verified partner and because their feature set aligned perfectly with what we were looking for. After installing the app, we did encounter a few challenges, but their support team was exceptional. They stayed with us every step of the way and didn’t stop until everything was fully resolved.

A special shout-out to Trilok, who spent many hours chatting with me and helping troubleshoot every issue. At no point did I feel like giving up; everyone was incredibly kind, patient, and genuinely committed to finding solutions, which gave me full confidence that everything would work out in the end.

For those who are curious, our issues included duplicated reviews during file transfers and over 3,000 products not syncing properly. That said, the team handled everything professionally, efficiently, and in a timely manner.

We have nothing but great things to say about Reviews.io and highly recommend it to any store ready to take their reviews to the next level. Thank you! :)

Compared to other more pricy (a lot more pricy!) reviews.IO is fantastic.
Easy to integrate and use.
I needed a little support with a URL issue and Luke was quick and efficient in solving the problem, with no issues.

I had a great experience with Review.io. The app was straightforward to install and configure, and the onboarding support was excellent. The team were responsive, knowledgeable, and helped us get everything running smoothly. Highly recommended if you want a simple review solution with strong support.

We are happy with the service provided by Reviews.io since we onboarded about 3 years ago. Their customer service is always fast to help regarding issues and the Integration into Shopify and other tools work as expected. Can definitely recommend the tool.

We’ve had a great experience with Reviews.io support team so far. Jenson supported us with exceptional attention to detail and a very fast response time. He made the setup process easy and smooth, and we truly appreciate the dedication and professionalism. Thank you for the excellent service!

Abuzar in the customer service team was very helpful and provided prompt and responsive customer service!

Trilok was extremely helpful! The staff at review.io are always super helpful and quick to figure out a solution to any issue that might come up, but thankfully not many issues arise!

Very quick response when I have chatted with a 'human agent' on two separate occasions. Very friendly, quick and helpful. My issues were resolved in no time at all.

Top service from Luna, Connor and the team at Reviews.io

3 years down the road and only getting better! Well done guys

PS- get UK TikTok integration sorted ;-)

I’ve had a fantastic experience using Reviews.io on my Shopify store. What really sets this app apart is the top-notch customer support. I encountered an issue, and the support team responded immediately. They not only fixed the problem within a single day but were also incredibly friendly and helpful throughout the entire process. It’s rare to find such a dedicated and responsive team! Highly recommended if you’re looking for a reliable reviews solution with outstanding service.