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We're really happy with the constant, quick, and great support the team is providing whenever we need help! The app runs great on our website and there are many options to choose from.
Thank you so much for your amazing review! We really appreciate you taking the time to submit your valuable feedback 🎉 If you ever need any more help or just want to discuss the platform and features available to you then we're available 24/7!
The team is solid at Reviews.io and we are pleased with the functionality and flexibility of the site and the results we get from use. The variety of widgets and display options is better than most any other app of it's kind.
It is very deep, so be prepared to spend an adequate amount of time setting it up. Support is very quick and very knowledgeable.
Hi, it was good to speak to you the other day and we are really pleased that we've found a path to resolving the issues you've experienced around getting started. We really do try and work with all our clients and their individual needs. As discussed the team has reached out and is actioning their plan of action to be able to assist you further. Once this has all been completed the team will continue to monitor your progress whilst you start to navigate the solution. We look forward to getting to a positive relationship swiftly and thank you again for your feedback. 🙂
Something did not work, they helped within 24 hours, and after that I had another issue we did a live meeting with support and 20min later everything worked as planned
Every eCommerce store should be using something on this caliber when it comes to managing product and company reviews. For the money you are not going to get a better option. The support is great and they were able to make sure everything in our theme worked well with their code. This is going to be a fantastic tool during the holiday season and moving forward.
Without doubt, Reviews.io is the best reviews partner a brand could wish for. Our business is new and small (for now) and yet I've just been treated like a rockstar to have my site further optimised and looking awesome with their software. Review.io is both slick in design and functionality. Their team's attention to detail to ensure our site is maximising conversion opportunities is phenomenal and I'm genuinely excited to see the results in the coming months. I'm one extremely satisfied customer.
Very helpful with the installs. Great review app, was with Yotpo before and recommend reviews.io !!!
Thank you so much for your review, glad to hear you're happy with your switch to REVIEWS.io. Appreciate your recommendation, if you ever need anything else - questions or just more info on a feature then our team is here for you! :)
The app itself is awesome but the support from the team is what really makes this a stellar reviews platform. They continue to innovate and add new features. We tried other review platforms in the past but nothing has come close to what the team at Reviews.io has built.
Great app and comms from Glenn and the wider team at Reviews. Super easy to set-up and collect reviews.
Glad you are getting on well with the App.
The team at Reviews.io have been super helpful in helping us get set up. They saved us from getting bad reviews for late deliveries during COVID-19 by delaying review requests being sent out to reduce bad reviews for extended delivery times. Jumping on the live chat, Cameron has always responded to me super quickly and never pretended like they'd never heard of us, he remembered both myself and my web developer and were consistent in getting me help and/or my problem resolved in under an hour. Gotta give yourselves a pat on the back guys you've been the best reviews app we've used so far :)
Made a switch from a bigger fish, we couldn't be happier. Shoutout Kai for what felt like 24/7 support with me asking a million questions. Great app, UI, and functionality. The free plan works great!