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I had some problems with the installation but contacted customer service and talked to this lovely person named Mollie. She helped me with everything I needed. So the support is great especilly if you are lucky and get Mollie!
We were using Yotpo but found reviews.io better suited to our business needs. Andrew, our customer success specialist has been of amazing help with the onboarding process and helping us in getting our first group of reviews right off the bat! Thanks so much to the reviews.io team.
Best app for reviews! Support is also amazing. Love the integrations to different tools. Fits perfectly in the tech stack
Easy to setup and use and the support teams assistance with absolutely any query is AMAZING! Thank you reviews.io for making the process seamless.
Great features, but the best bit is their excellent customer service! Always get someone super helpful and friendly on their live chat.
Fantastic app and amazing team! The product/service works extremely well with our Shopify e-commerce store.
An excellent addition to our site. As a relatively new brand we needed something that provided customers with peace of mind and confirmed our claims. Reviews.io have multiple widgets allowing cross site placements that provide social proof adding a sense of realness and reassurance to the customer journey. Would highly recommend if you are seriously building a brand.
Works perfectly! Customer support was very helpful as well! Can highly recommend. I moved over from Trusted Shops to review.io
Welcome to REVIEWS.io! We're so happy to have you :) glad you feel our support is helpful, we're always here for our customers and strive to provide the best service. Any further questions or just for a chat and we're always available on our live chat!
Excellent customer service and aftercare. Would highly recommend. Very good pricing structure and easy to use and install.
We moved across to Review.io and have been super impressed with the whole team. The reviews software is really great and excited to see the development of a number of new products they are bringing out.