리뷰 (711)

전체 평점
4.6
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2020년 11월 25일

Amazing app for collecting both company and product reviews. The support received is top notch. I would like to personally thanks both Matt and Carlus for their help in getting the account up and running and a few technical issues i had. Thanks again!

STANCED UK
영국
앱 사용 기간 14일
2022년 11월 2일

Awesome App, Service and customer support.
The Team goes out of their way to help you sort out any questions you might have!

Solli's Hundebedarf
독일
앱 사용 기간 14일
2023년 4월 14일

Review.io makes a lot of sense for us as a community driven startup. Good customer service. easish to use

Sumo
독일
앱 사용 기간 14일
2021년 10월 29일에 편집됨

Update: I’m removing one star. I’ve integrated with klaviyo but overall for an app I paid $55 a month. There are way too many bugs to fix. US isn’t seamless and it’s annoying. Australia and UK support are very helpful. Special mention to Alice, Cameron and Andrew. Currently testing klaviyo dynamic link so we’ll see. Set up is a breeze and so far so good.

Doodle Me Do
싱가포르
앱 사용 기간 14일
2021년 9월 27일

Only done the onboarding so far but the service is incredible and everyone is super helpful. The integration with other apps works perfectly fine and I'm looking forward to having review.io live!

PICARD Lederwaren
독일
앱 사용 기간 14일
2023년 8월 15일

I've been using the App for a week now and I'm really impressed with the app and especially with the support! The onboarding process was super comfortable and even with more complicated questions, the support was always there to help me and did a really good job. The backend is very clear and easy to navigate. The integration with Shopify is easy and all widgets are visually very attractive. I also find the price-performance ratio very good compared to other providers, the costs are transparent and the scope of functions great. I am thrilled all around and recommend this app to anyone who wants to collect reviews on an independent platform.

albrechtgold
독일
앱 사용 기간 13일
답글 Reviews.io개 2023년 8월 29일

Welcome to REVIEWS.io! We're so happy to have you here and look forward to working together :) Thank you for your amazing feedback on our platform, we'll continue to make our solution even better! If you have any further issues or questions, please let us know!

2020년 8월 12일

Excellent Customer Service. Helped install the app properly onto our site and can't fault any of the process at all.

Wet Walls & Ceilings
영국
앱 사용 기간 13일
2021년 8월 31일에 편집됨

Was definitely worth it switching over from Stamped.io to Reviews.io! Huge shoutout to Kehan for explaining the POWERFUL functionalities of the app in helping to accelerate our business growth and also MASSIVE thanks to Andrew & Cameron from the ANZ customer support team for being there to help me with installation & my incessant questions during Aussie hours.

GETFOODI
오스트레일리아
앱 사용 기간 12일
답글 Reviews.io개 2021년 8월 31일

Thank you for your review! Its great to hear that the switch over went well.

2021년 12월 9일

Absolutely the best integration for reviews on Shopify! During the transfer of TP to reviews.io we got assisted by the Customer Success Team who was instantly there if we had a question or even extra wishes. A big plus is that they have teams sitting around the world so no matter when you have a question they're instantly in the Service Chat and help you out.
Price to value is also great and the integration in our online shop looks amazing! My final conclusion - as maybe expected - I can highly recommend Reviews.io!

this is not a card game
독일
앱 사용 기간 12일
2023년 4월 6일

We had a really poor experience with the support of this app. The trial cancelation UI is very misleading hiding the actual cancel option in fine print and presenting an end trial button that actually just ends the trial and charges you. Also, after reviewing the app against 20 important features that we require we found a lot of issues with the review approval process which is very constricted (reviews can only be verified if prompted via the app system), customization options are very limited, UGC features are paid addons which is not the case for most similarly prices apps. There were other smaller issues we encountered as well in testing.

AvalonKing Staging
미국
앱 사용 기간 12일
답글 Reviews.io개 2023년 4월 6일

Thank you for sharing your feedback with us. We apologise that your experience with our service did not meet your expectations. We strive to provide our customers with the best possible experience, and we regret that we fell short in your case.

We offer a self-serve subscription that gives you complete control over your plan. You can easily upgrade, downgrade or cancel at any time. We are glad that we were able to assist you in finding a resolution that met your needs during your initial chat with us.

As a licensed Google Review Partner, we maintain strict review verification processes to ensure the trust and integrity of our review platform.

We also have a vast array of customisable options, that we would have been more than happy to guide you through.

If there is anything else we can do to assist you, please do not hesitate to let us know.

Best regards,
The REVIEWS.io Team.