Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
Edytowano 4 lipiec 2023

My customers love it. It increased my conversion rate. Also the image option is very nice. Their customers support is quick and very helpfull. Can recommend it to everyone!

NiederlandeShop.de
Niemcy
4 miesiące korzystania z aplikacji
Reviews.io odpowiedział(a) 10 lipiec 2023

We absolutely love that your customers love it :) Happy to hear that you found our support quick and helpful, we're always striving to be the best we can be for our clients. If you need support again, you know where to find the team! Always here for you :)

9 czerwiec 2023

I really enjoy working in the platform. It's one of those tabs I always keep open. One of the reasons we chose this app is due to the flexible nature of the widgets. I can put them anywhere and I especially love the zendesk & UGC bult on. Those were must haves!

Colugo
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
15 wrzesień 2023

Amazing support! All the team is so nice and hansome, thank you so much!
Would choose reviews.io again! Perfect service, app, customer support, etc.
Best regards

Gipfelgaudi Store
Niemcy
3 miesiące korzystania z aplikacji
Reviews.io odpowiedział(a) 22 listopad 2023

Thank you so much for your amazing review, in terms of customers we'd always choose you too! We're glad you found our platform perfect! We're always here for you if you need support 💪

23 czerwiec 2023

Mollie was very helpful with our problem. She helped us with implementing special wishes (we didn't want some of the text on it) and really took her time. Thank you!

popeia
Niemcy
8 miesięcy korzystania z aplikacji
Reviews.io odpowiedział(a) 30 czerwiec 2023

Mollie will be pleased you are happy with the support received! Our team really do try their best to assist and help our clients create the best opportunities for their business along the way, thank you for taking the time to feedback, it's been passed on and appreciation all round! :)

9 listopad 2023

!!!! ATTENTION!!!
If you install the app, create an account for your store and this account is rated, it can NOT be deleted!!!!!!!
The ratings and the account will continue to exist!!!!!

If I could, I wouldn't even give it one star. I installed the app to collect reviews for my products. All good so far.
After I decided to deactivate the store and delete the existing accounts, I contacted the support chat. I initially had to wait about half an hour for someone to reply, after which the employee simply left and a new one arrived. I explained my situation and was told that the public page would not be deleted. But the problem is that I have opened another store with the same name on a page. Now the ratings for the store remain although it no longer exists and the ratings have nothing to do with the new store. Hands off!!!

!!!!ACHTUNG!!!
Wenn Ihr die App installiert, für euren Shop einen Account erstellt und dieser Bewertet wird, kann dieser NICHT mehr Gelöscht werden!!!!!!!
Die Bewertungen und der Account bleiben weiterhin bestehen!!!!!

Wenn ich könnte, würde ich nicht einmal ein Stern geben. Ich habe die App installiert um Bewertungen für meine Produkte zu sammeln. Soweit alles gut.
Nachdem ich beschlossen habe, den Shop zu deaktivieren und die bestehenden Accounts zu löschen, habe ich mich an den Support-Chat gewandt. Ich musste zunächst ungefähr eine halbe Stunde warten, bis jemand geantwortet hat, danach ist der Mitarbeiter einfach gegangen und ein neuer gekommen. Ich habe meine Sachlage mitgeteilt und mir wurde gesagt, dass die Öffentliche Seite nicht gelöscht wird. Das Problem ist aber, dass ich einen anderen Shop mit dem gleichen Namen auf einer Seite eröffnet habe. Jetzt bleiben die Bewertungen für den Shop obwohl dieser nicht mehr Existiert und die Bewertungen haben nichts mit dem neuen Shop zutun.
Finger weg!!!

EDJA
Niemcy
Około 2 miesiące korzystania z aplikacji
9 czerwiec 2023

Daniel was super helpful when i had issues with pulling in tagged reviews. He went above and beyond to get them working in a couple of places for me.

IrelandsEye Knitwear
Irlandia
Około 2 lata korzystania z aplikacji
1 sierpień 2023

Great app and really good customer support team! We have been collecting far more reviews with more images too. And these all look great on our site with their widgets.

Edmunds Cocktails UK
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
Reviews.io odpowiedział(a) 16 sierpień 2023

Thank you so much for your amazing review! We're glad you had a great experience with our support team. Any further questions and we're here to help!

6 czerwiec 2023

Slick platform with great customer service. A reliable review brand for building customer trust, and really simple to use as a seller and for my customers.

Golden Buoy
Wielka Brytania
Ponad 2 lata korzystania z aplikacji
16 lipiec 2023

We absolutely love how the platform works and how easy and seamless the integration has been across our 3 platforms. The team at reviews.io have been exceptional, helping us through every stage and providing amazing support.

This has been one of the best decisions implementing this reviews solution and highly recommend this to anyone.

Ryderwear
Australia
Około 2 miesiące korzystania z aplikacji
Reviews.io odpowiedział(a) 18 lipiec 2023

Thank you for your amazing review, we're super happy to hear that you're impressed by our product and team :) we strive to be as helpful as possible and to achieve the best results together.

We're happy you made the decision to join us, here's to the future! Let us know on our support chat if you need any further assistance!

14 czerwiec 2023

So far it has been a week since we have moved from JudgeMe to reviews.io and I say there is no turning back. Incredible customer services with quick responses, a ton of features not found elsewhere on the Shopify platform. We're using things from creating your own custom surveys, Klaviyo integration, company & product reviews, google review stars (which is fantastic!). Also there's full library of widgets that can be easily inserted throughout your theme, and for anyone on Shopify 2.0, you'll understand. Big shoutout to the whole team, we're looking forward on working with you folks, keep up the good work!

TACOMABEAST
Stany Zjednoczone
8 dni korzystania z aplikacji
Reviews.io odpowiedział(a) 30 czerwiec 2023

Wow, wow, wow! Thank you for being a REVIEWS.io new customer with such positive feedback! We look forward to you being a customer with us for many years to come and is fantastic to hear you are using the features mentioned, I have no doubt you will enjoy the solution and all the benefits of creating a great strategy around our platform features. The team really appreciates your fabulous feedback. Welcome to the REVIEWS.io family!