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Have been using the app for 6 months now. Have had excellent support throughout and can't recommend them highly enough. Patient with my lack of knowledge, persistent in tackling the issue and above all got the job done. Our site looks amazing with all the reviews. Have tried a few review apps, very happy to have found these guys.
The customer service for the app is fantastic! Mollie and Dylan set up everything on my store in less than 2 hours. Would highly recommend.
After rebranding and updating our website, the team was super helpful in getting our reviews widget updated to match our theme. Adam was quick to respond and navigated us through the process with ease. Thank you!
Great Support and a quick turnaround from developers. The App is intuitive and easy to use and is a must for helping conversion.
I've been using the App for a week now and I'm really impressed with the app and especially with the support! The onboarding process was super comfortable and even with more complicated questions, the support was always there to help me and did a really good job. The backend is very clear and easy to navigate. The integration with Shopify is easy and all widgets are visually very attractive. I also find the price-performance ratio very good compared to other providers, the costs are transparent and the scope of functions great. I am thrilled all around and recommend this app to anyone who wants to collect reviews on an independent platform.
Welcome to REVIEWS.io! We're so happy to have you here and look forward to working together :) Thank you for your amazing feedback on our platform, we'll continue to make our solution even better! If you have any further issues or questions, please let us know!
The customer service from ReviewsIO is absolutely top-notch - it stands out amongst all of the other apps and services we work with and just 'makes a difference' (big thanks to Carlus and the team today who very quickly resolved a Shopify code issue for us). The app is great too, managing reviews and keeping an eye on things is made very clear and easy.
Great app and set of widgets for shopify and really good value. One thing that's a massive positive is the support - the team are super responsive (they've always responded to me in 5-10mins ) and actually helpful!
We looked at a few different review apps before but this one stands out the best by FAR
This app is brilliant! The support team is very responsive and always lending a helping hand. Highly recommend.
We have been using reviews.io for at least the last 3 years and couldn't be happier. They are great to deal with, customer service has helped us out with whatever questions we have and overall has helped created trust with our customer! Thanks reviews.io
the customer service is really helpful, fast and friendly. I had lots of contact with Monika. I had to install review for our onlineshop, integrate it with shopify, install the widgets and email templates. everything worked good.