Avaliações (710)

Classificação geral
4,6
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
Data de edição: 29 de junho de 2020

Being a fairly new ecommerce start up the customer service from reviews has been commendable! A special mention to two people: Lewis whom we initially spoke to & who signed us up followed by Carlus who has been very helpful & patient from the start of us joining reviews. His patience & guidance on how best to use the platform for our current needs is much appreciated. The reviews platform is also simple to navigate & straightforward to use. Above all, great customer service definitely goes a long way! Keep up the good work team reviews.io!

Strawberry & Cream Home
Reino Unido
3 meses usando o app
12 de outubro de 2020

This app has been amazing for me to build trust with my customers by collecting reviews. It makes the whole process super easy, and I love that it can turn my reviews into social media posts too. The staff available on chat for tech support are amazing and reply super quickly and provide easy to follow, step by step instructions, and even jump in and do it for you when they can. As a start up with one team member i'm super grateful for how easy they've made everything!

karmicwitch
Austrália
3 meses usando o app
28 de julho de 2022

Wir sind begeistert von Reviews.io Leistungsumfang, Support & Pricing. Vorher haben wir Trusted Shops benutzt und hier haben wir mehr gezahlt für weniger Features und der Support von Trusted Shops war grottig.

SUITBASE®
Alemanha
3 meses usando o app
7 de setembro de 2023

A very straighforward and user friendly platform with top class customer support. Instant replies from the help desk during office hours. Highly recommended.

hersey-and-son
Reino Unido
3 meses usando o app
Reviews.io deixou uma resposta 14 de setembro de 2023

Thank you so much for your great feedback, we really strive to be the friendliest and simple but most effective platform. Our customer support team is always available to you 24/7 should you need to discuss anything from new features to best practices.

Let us know if you need anything!

16 de fevereiro de 2021

This app and company are fantastic. Great and speedy service and the integration with our Shopify store works and looks great. Highly recommended.

ROCKYCAY
Austrália
3 meses usando o app
25 de agosto de 2023

We came from using a different platform for several years and their pricing model simply pushed us away. That's when we discovered Reviews.io and we were impressed about everything it has to offer. The UI is great and everything front-facing is easy to use. There were a few hiccups during the integration process but we are super grateful for Leila at Reviews.io for the guidance and support. Keep it up Reviews.io, we're looking forward to see all the cool things you'll bring in the future. ✨

Ombre
Estados Unidos
3 meses usando o app
Reviews.io deixou uma resposta 29 de agosto de 2023

Wow, thank you for your amazing review! We agree, Leila is a super-star here at REVIEWS.io!

Welcome to our platform, we're so happy to have you here and we look forward to working together and what we can achieve in the future! Be sure to hop on our live chat if you have any questions or want to learn about any of our features, we'd be happy to discuss anything :)

Once again, thank you for your great feedback! Here's to the future ✨

19 de maio de 2022

Excellent app with a huge amount of functionality compared to Trustpilot (we migrated from them) - it also costs much less. Support is excellent and they go the extra mile

Vesternet
Reino Unido
3 meses usando o app
Data de edição: 10 de agosto de 2021

The support team is awesome and really quick at responding to requests. The setup process was also super smooth, their team installed and configured the widgets to our needs. Also, loving the product star rating we're seeing on google ads, getting quite a conversion boost so overall really happy with the team and app! Keep up the great work. Highly recommend.

Cheap Rugs Australia
Austrália
3 meses usando o app
28 de abril de 2023

@Kai is very helpful and quick when needed. He took the time to explain for me what I needed to do.

GRIPP.ONE
Suécia
3 meses usando o app
30 de junho de 2020

I've used Reviews.io for some months now and my first impression were that of great trouble.. Technical and implementation. But together with their awesome support they helped solve it all. Quick to answer and always on the ball to help! Which was a new experience for me from the SaaS world.

The program helps us collect reviews, both company and product, integrating it to our site for that awesome social proof. Right now I'm working on tagging and categorizing instagram pictures that customers has tagged us in. All within their reviews.io. ‍

Eventually that will work with a widget of theirs on our site as UserGeneratedContent for an even bigger boost!

Reviews.io is right in there in our bigger picture strategy of the customer experience - and together with them we can make a deeper connection with our customers.

Joe Nimble Sverige
Suécia
3 meses usando o app