REVIEWS.io Product Reviews

We installed the app a week ago and it is amazing so far ! The support is just great and the app really easy to use. Highly recommend it.

Hands down the best review company! We'd been having a few issues with integration due to being on an older and custom Shopify theme but the customer service has been amazing! :) Super helpful and quick.

The discussions around the application with the engineers and also onboarding has been amazing, polite and professional. The review booster is a great way to start getting those reviews and *'s !

Nice tool with lots of different features!
Another great advantage is the fast and helpful support!

Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.

Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website

Expensive and they make it extra hard for you to cancel a membership, squeezing the money out of you as long as possible. There are apps with the same features which cost a fraction.
If you want to cancel your subscription, you need to talk to a customer service who wont reply for hours. Then you have to confirm the cancellation via email, which doesnt arrive for hours. And if you are not planning to use the app for the remaining time, there is no partial refund for unused time.
We spoke to the customer success team. No concessions at all. Very unhappy with the process and people.
Again, there are apps with the same features, better support and lower prices.

So far it has been a week since we have moved from JudgeMe to reviews.io and I say there is no turning back. Incredible customer services with quick responses, a ton of features not found elsewhere on the Shopify platform. We're using things from creating your own custom surveys, Klaviyo integration, company & product reviews, google review stars (which is fantastic!). Also there's full library of widgets that can be easily inserted throughout your theme, and for anyone on Shopify 2.0, you'll understand. Big shoutout to the whole team, we're looking forward on working with you folks, keep up the good work!

We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.

There are some limitations with the app in terms of automations, but customer service is really helpful and always available.