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Amazing support! I was struggling to get the app running. I contacted the support and got help immediately. It turned out that the Shopify shop wasn't connected correctly. After a reinstallation of the app in Shopify and some sync time, it now works perfectly.
Excellent support by the team at Reviews.i.o, particularly Kai. He couldn't have been more helpful when we required some assistance with setting up the 'Review widgets'. We already use this app on another of our websites so it was no surprise to get such excellent support as usual!
We were with Feefo, and not very happy as it's super pricy and hard to connect with Shopify. After some research we switched over to reviews.io and couldn't be happier with the onboarding process we had. Used reviews.io in a few other capacities as well, and know they're worth the money. Well happy! watchesofwales.co.uk
I truly recommend this app, they have a great customer service. Amador was really nice and helped me with all the concerns and questions that I had! Thank you
Super helpful when sorting out issues, thank you. Great speed and patience when working on code specific changes.
We really appreciate the great review. Our team is always working on how we can provide the best possible experience for our amazing customers. Glad to hear you had one of those experiences :)
Any further assistance needed and our live chat is always available!
great customer support!! needed to install it, had issues and they fixed it all for me, thanks a lot, very helpful!besides I think the app is great and works very well on my site!
Excellent app! The support is competent and fast. This is how work is fun. Can only recommend this app. We are a very small shop and are happy about the free plan. I hope to switch to a paid plan when there are significantly more sales in the future.
The best review app out there. We've used a few others for our business in the past, none has had the functionality and ascetics of Reviews.io. Highly recommended!
super kundenservice. Gutes tool für jeden shop, bin sehr zufrieden und es bietet verschiedene Möglichkeiten der Darstellung
I really like how easy it is to use this program as a whole. The design is clean, easy to understand, and simple to use, which I really like. The learning curve was not too steep, which made using the software very easy and simple for me. It's clear that the main goal of its creation was to help people understand it.
I can't end this review without mentioning how much help Leila gave me when I started working there. Her advice was very helpful.
Leila's deep knowledge of the software and her ability to explain it in a way that was easy to understand made the training process much easier for me.
Thank you, Leila, for making my time so much fun. You set a high standard for customer service.
Thank you so much for your amazing review, Leila is an incredible team member here at REVIEWS.io and we're so glad that she was able to help you. She and the rest of the team always set the bar as high as we can for our clients. If you ever need anything else, our team is always available for you!