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Top app and would recommend to anyone. What set's it apart from others is the continuous development and improvements, bringing new features to adapt to changing digital trends. The support is top class too, quick and responsive. Shout out to Adam who helped me with some custom code to enable review images to show on my theme, thanks!
Improvements for them to consider: 50 review invitations allowance for the basic plan isn't very many, especially when you factor in test sends being part of this. It would be nice to have maybe 80 or 100 allowance per month, since the next package up has an allowance of 500 per month but is a lot more money to commit as a small business. It would just help our costs grow more organically with sales, but I get for faster growth businesses the extra cost of the next package up wouldn't be a problem.
Overall, very good hence the 5 stars.
Thank you so much for your Review, we really appreciate you taking the time to leave us such a wonderful review and great content! Always great to hear our clients are loving our features as we are always looking to innovate and bring our clients the best tools to be able to grow their brand! We love our support team, so I'm very pleased to hear you do too! I've passed on your special mention to Adam, name drops are always great for our teams development! I've passed on your feedback to the relevant team members, we always take our clients views and feedback into consideration so again many thanks for giving your time to send across some great content!
Great platform to be a part of. Having good customer reviews is crucial in driving sales and reviews.io is the perfect way to collect and display them. Very helpful team of developers too.
Thank you so much for your amazing feedback, we're happy to have you as part of the platform too! We'll continue perfecting our solution and together we can achieve great things :)
Glad you found our team helpful, we're always available to you on our live chat service!
Easy setup, powerful features, and the best part – unbeatable customer support. The impact on my store's performance is remarkable. Highly recommend to all Shopify store owners!
Always very responsive and quick to get things implemented! Highly recommend to anyone wanting a trustworthy and reliable solution
Thank you for your amazing review, it means a lot to hear feedback like this from customers such as yourself. We really try to be the most trustworthy and open review platform on the market :) If you ever need any more help then we're here to provide the best support possible!
This is such a great software! Being on a customer support team it's great to have access to all our reviews in one place. We can easily monitor and respond accordingly. The CS team at Reviews.io are absolutely amazing as well and leaves you feeling super supported along the way. Highly recommend!
From customer support to customer support: thank you for your amazing review 🌟 We're super happy to hear that you're loving our platform and it's making review collection as easy as possible for you!
If you ever need anything else, our live chat is always open to you!
We moved over to REVIEWS.io from Trustpilot a month ago. I wish we'd done it years ago. Trustpilot's fees kept increasing and we were still not getting the reviews snippets in our Google Ads. After two weeks with REVIEWS.io they're appearing on Google Shopping. Amazing service. Great app. Fantastic customer support.
Thank you for your amazing review, we're so glad you made the switch and we're super excited at what we can achieve together! Our live chat support is available to you whenever you need any assistance with anything 🌟
Awesome Support!
The customer service is second to none, Daniel just walked me through adding the reviews to our home page......... if I can do this then anybody can. Highly recommend this app for reviews.
Thanks for your incredible review, Daniel is a champion when it comes to assisting with installations! Any other issues and our support team is always available to you!
I received incredible customer service from the REVIEWS.io tem when I needed help with installation. They were friendly and their dedication and expertise made the experience stress-free. I highly recommend their exceptional service. Thank you for your incredible support!
Wow! Thank you for your incredible review! Our team love to hear feedback like this as we strive to offer the best support ever. Once again, thank you for your super review and if you ever need any further support, you know where we are!
Would highly recommend installing the REVIEWS.IO app for collecting your reviews. It integrates seamlessly with my Shopify website and the dashboard is very easy to use. The customer service provided is helpful, fast and responsive.
Thanks for your recommendation! We really appreciate your feedback and are super happy to hear that you were satisfied with the support our team offered :) We're always looking to improve and make our platform even MORE streamlined for our amazing clients such as yourself.
If you ever need anything, our team is here for you!