整体评分
4.7
每个评分等级的数量
  • 92% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2024年4月23日

Absolutely horrible customer service, which was needed since the product doesn't work properly. Overall a waste of time and money.

TreeKeeperBag
美国
7年多 人在使用应用
Reviews.io已回复 2024年4月24日

Hi there,

We're genuinely sorry to hear about the frustrating experience you've had with our product and customer service.

Your feedback is incredibly important to us, and we're continuously striving to enhance our customer support. We understand the importance of ensuring a seamless and effective experience for our users, and we're fully dedicated to delivering the highest level of service.

Our team promptly reached out and attempted to assist in resolving this issue. We were eagerly awaiting your update to continue providing further assistance. However, we haven't received a response yet.

We're more than happy to assist. Please reach out to our team to resolve your query. Should you need any assistance in the future, please don't hesitate to reach out. We're always available and eager to help.

Best regards,
Support
REVIEWS.io

2024年3月28日

This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.

Marloe Watch Company
英国
接近5年 人在使用应用
2024年3月15日

Ich verwende diese Reviewplattform bereits seit mehreren Jahren und bin rundum zufrieden. Der Kundensupport ist ausgesprochen hilfsbereit und die Funktionen sind sehr gut.

VON HEESEN
德国
接近3年 人在使用应用
2024年4月19日

Absolutely no customer service there. I uninstalled their app and there is still code on my website. After 3 days no respons at all on a question I've send. Pffff

D O N A V I
比利时
1年多 人在使用应用
Reviews.io已回复 2024年4月23日

Hi there,

I'm sorry to hear about your frustrating experience with our product and customer service.

We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible.

Our team has reached out and assist in resolving this issue, however, there has been no response as of yet.

If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist.

Kind regards
Support
REVIEWS.io

2024年3月13日

The best reviews app out there. The customer service is fantastic too - Maddox, Daniel... all top class and really help make this a great business / app to use on your store. Highly recommended.

Sonic Dental
英国
1年多 人在使用应用
Reviews.io已回复 2024年3月15日

Maddox & Daniel are the dream team 🤝 if you ever need any support, our team is always here for you! 🫶

2024年3月14日

fantastic support and easy to use. I'm happy about next features, if i scale my little shop.

Hyluna - Skin Care and more
德国
大约1年 人在使用应用
Reviews.io已回复 2024年3月15日

Thanks for your fantastic review! Little or big, our support will always remain the same! We love supporting all of our clients 🫶

Our live chat is always open if you need anything else!

2024年2月12日

Very happy with Reviews.io. It integrates well with Shopify and their customer service is excellent.

O'Briens Wine
爱尔兰
2年多 人在使用应用
2024年3月8日

Thanks you Leila! Super helpful to walk me through how to set things up and answering my questions.

KÖPPEN
美国
9个月 人在使用应用
Reviews.io已回复 2024年3月14日

Leila is awesome! If you ever need anything else or want to discuss the platform - we're here for you! 🫶

2024年2月5日

Great service when I have issues. Google seller ratings go through which is very important. Extremely responsive to customer feedback. Very competitive pricing. Overall a great experience. We've been with them from the beginning of our e-comm journey and as we've grown we've moved up in the subscription levels and they've been helpful at every level. Highly recommended.

Sun River Honey
加拿大
2年多 人在使用应用
2024年3月4日

Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.

PUR HAIR
德国
7个月 人在使用应用
Reviews.io已回复 2024年3月14日

Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟