评论 (740)
优化
-
按评分
I was short cited in my original review. I installed the app, attempted self installation, hit numerous road blocks, and became frustrated. I was immediately contacted and offered help. So far customer service seems great. I am well on my way to resolving issues. Highly recommend downloading and working with the excellent customer service team. Although the app isn’t user friendly, there’s a great support staff backing you up.
We are sorry to hear about your frustrations and experience with the app.
It looks as though you have only been using REVIEWS.io for 2 days & there has been no communication with our support team to assist with your issues.
If you are still looking for assistance in regards to what's available on your plan, please email support@reviews.io and our team will be more than happy to help.
Regards
Support
REVIEWS.io
Great and fast support for every question I throw at them.
Excellent service and the team was super helpful
I was helped by Maddox and my issue was fixed super fast. So efficient and helpful. Highly recommend!
Thanks for sharing your experience! We're glad Maddox could help out quickly and get things sorted for you.
Appreciate the recommendation, and we're here anytime you need us!
Let me just say, it is both smart and satisfying to have the Reviews app provide EXCELLENT customer service.
Thanks for the awesome feedback! We're thrilled to hear you’re enjoying both the app and our customer service.
Providing a smooth experience is what we’re all about - glad we could deliver that for you!
Very happy with the service from Maddox for a support issue. Rapid response and very helpful.
Tom
In general good tool, but you should connect it with klaviyo for better performance.
Hi there,
We're genuinely sorry to hear about the frustrating experience you've had with our product and customer service.
Your feedback is incredibly important to us, and we're continuously striving to enhance our customer support. We understand the importance of ensuring a seamless and effective experience for our users, and we're fully dedicated to delivering the highest level of service.
Our team promptly reached out and attempted to assist in resolving this issue. We were eagerly awaiting your update to continue providing further assistance.
Should you need any assistance in the future, please don't hesitate to reach out. We're always available and eager to help.
Best regards,
Support
REVIEWS.io
We are very satisfied after completing the very simple onboarding and receiving support via chat when updating our plan. The service team was very efficient in their messages and were able to help us very quickly and reliably. We are looking forward to further cooperation. Thank you very much.
We have been using Reviews.Io for some time now. I have always found them extremely good to deal with. They are quick to reply to us and jump on a call to assist.
We're pleased to hear that you've had such a positive experience with REVIEWS.io.
It's great that our team has been quick to respond and available to jump on calls whenever you need support. We’re committed to providing excellent customer service and are glad to know that we've been able to assist you effectively.
We appreciate your continued trust in us!
Good customer service.