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Great platform and the customer support is really at another level. Extremely fast responses to enquiries (thanks, Trilok!). This is the gold standard on how to engage with your clients.
We’re thrilled to hear that you’re enjoying the platform and that our support team, especially Trilok, has been able to assist you so quickly!
Providing top-notch customer service is something we take pride in, and it’s great to know we’re meeting that standard for you.
We appreciate your kind words and are always here to help whenever you need us!
Customer service from reviews has always been very quick and helpful which is great when you're trying to understand/use new features. Trilok and Jake especially have been wonderful!
We’re happy to hear that Trilok and Jake were able to help you with the new features.
It's great that our support team has made things easier for you as you get to know the platform.
We appreciate your feedback and are always here if you need further assistance!
Everything works fine - Support ist excellent :)
We’re happy to hear everything is working smoothly for you! It’s great to know that our support team has been able to assist you effectively.
Don’t hesitate to reach out if you need further assistance - we’re here whenever you need us!
Extremely helpful. Helped me every step of the way across 2 days worth of issues, as I got to grip with the software and integrations. The support was easy, simple, and extremely helpful - not mention very knowledge with what the issue.
Thank you for sharing your experience!
We’re really glad to hear that our support team was able to guide you through the process and help resolve any issues you faced. It’s great to know that you found the support easy to follow and knowledgeable.
We're always here to assist as you continue to get the most out of the software and integrations!
Brilliant Customer Service - problem solved in a prompt and easy manner! Jodi CEO Prolong Lash
Thank you, Jodi, for the fantastic 5-star review! We’re so pleased to hear that you had a brilliant customer service experience and that we could solve your problem quickly and easily.
Your satisfaction is incredibly important to us, and it’s great to know we met your expectations.
Thanks for choosing REVIEWS.io, and for your continued trust in our service!
I gave Won access to my Shopify store and he troubleshooted and fixed the widget within 15 minutes.
I am very pleased with the exceptional service that reviews.io team has showed. I recommend this review app to everyone with a Shopify store.
It’s great to hear that Won was able to quickly troubleshoot and fix the widget for you!
We’re glad you’ve had such a positive experience with our team, speed and efficiency are what we strive for.
We really appreciate your recommendation and are always here to assist with anything you need moving forward!
Kai & Trilok were of great help.
Got the fix in no time.
Thank you Kai
Great platform and great customer service.
I had an issue that needed resolving, and the support team was exceptional. The representative I worked with was very helpful and kind. He listened to my concerns and provided a solution quickly and efficiently.
We’re thrilled to hear that our support team was able to assist you so efficiently!
It's great to know that the representative took the time to understand your concerns and provided a quick solution. We’re committed to delivering that level of care every time you reach out, and we look forward to continuing to support you as your business grows!
We are very satisfied with the solution. The backend is clear and the support is very friendly and fast!
Thank you for sharing your experience! We’re delighted to hear that the platform is meeting your needs and that the backend setup is clear and easy to work with.
Our team is committed to providing friendly and responsive support, so it’s great to know you’ve felt that in your interactions with us.
Your satisfaction is our top priority, and we look forward to continuing to support you as you grow with REVIEWS.io!