评论 (673)

整体评分
4.6
每个评分等级的数量
  • 92% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2020年9月1日

We installed the app a week ago and it is amazing so far ! The support is just great and the app really easy to use. Highly recommend it.

Pomgo
瑞士
10天 人在使用应用
编辑时间:2023年4月24日

Hands down the best review company! We'd been having a few issues with integration due to being on an older and custom Shopify theme but the customer service has been amazing! :) Super helpful and quick.

Aery Living
英国
10天 人在使用应用
2021年2月10日

The discussions around the application with the engineers and also onboarding has been amazing, polite and professional. The review booster is a great way to start getting those reviews and *'s !

IQ Mobile UK
英国
9天 人在使用应用
2022年11月15日

Nice tool with lots of different features!
Another great advantage is the fast and helpful support!

vacayto
德国
9天 人在使用应用
2023年3月29日

Switching from TrustPilot. The support has been very responsive and knowledgeable. So far, pleased with the product.

Back on Track USA
美国
9天 人在使用应用
2021年1月22日

Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website

Amala Chai
英国
8天 人在使用应用
编辑时间:2023年10月23日

Expensive and they make it extra hard for you to cancel a membership, squeezing the money out of you as long as possible. There are apps with the same features which cost a fraction.
If you want to cancel your subscription, you need to talk to a customer service who wont reply for hours. Then you have to confirm the cancellation via email, which doesnt arrive for hours. And if you are not planning to use the app for the remaining time, there is no partial refund for unused time.
We spoke to the customer success team. No concessions at all. Very unhappy with the process and people.
Again, there are apps with the same features, better support and lower prices.

TOZAIME
德国
7个月 人在使用应用
2023年6月14日

So far it has been a week since we have moved from JudgeMe to reviews.io and I say there is no turning back. Incredible customer services with quick responses, a ton of features not found elsewhere on the Shopify platform. We're using things from creating your own custom surveys, Klaviyo integration, company & product reviews, google review stars (which is fantastic!). Also there's full library of widgets that can be easily inserted throughout your theme, and for anyone on Shopify 2.0, you'll understand. Big shoutout to the whole team, we're looking forward on working with you folks, keep up the good work!

TACOMABEAST
美国
8天 人在使用应用
Reviews.io已回复 2023年6月30日

Wow, wow, wow! Thank you for being a REVIEWS.io new customer with such positive feedback! We look forward to you being a customer with us for many years to come and is fantastic to hear you are using the features mentioned, I have no doubt you will enjoy the solution and all the benefits of creating a great strategy around our platform features. The team really appreciates your fabulous feedback. Welcome to the REVIEWS.io family!

2021年4月23日

We looked at a few options as we wanted both a place for our customers to know that our reviews are verified so they can trust them while also allowing these reviews to be seen by Google. The main area that stood out with reviews.io is the support, Vilash in business development and both Amador and Carlus in customer success have been excellent. We asked a lot of questions and they were really helpful and proactive. This stood them apart from others and I'm happy with our decision and implementation.

Judi Glover Art
英国
7天 人在使用应用
2021年11月3日

There are some limitations with the app in terms of automations, but customer service is really helpful and always available.

RinseKit
美国
7个月 人在使用应用