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The best review app I've come across. The customer service is second to none. Always on chat, phone if you need, and help you do everything from setting up your reviews on-site, to building email funnels with you and everything in between that you need to make this process work! Thank you so much Cam, Kehan and Cole. All your help is greatly appreciated. MOVE TO REVIEWS.IO RIGHT NOW. I have with both of my e-commerce businesses.
The support is unbelievably good and pro-active - via Live Chat as well as via E-Mail. Reviews.io offers some really innovative and useful features. We use the dynamic link feature to send out review invitations from our newsletter tool and we insert widgets via copy & paste code - it's all pretty easy to use and Reviews.io give you lots of styling options for its widgets, without any need to code.
Very happy with the app. The support is always available and helps fixing little issues or installing a new feature.
Can't complain.
To cut a long story short, we had a very convoluted onboarding process (entirely our fault). Reviews.io have been so accommodating and helpful, and patient, extending some of our services as a goodwill gesture to help us get caught up.
The whole team is very professional, and the technical support from Kai has been excellent.
Very excited to start getting some new reviews and building our social proof - will write an update once we properly get off the ground
Excellent customer service - special thanks to Kai for being particularly helpful! Generally speaking, Reviews.io has been a gamechanger in terms of customer confidence, and valuable feedback.
The customer service is second to none, Daniel just walked me through adding the reviews to our home page......... if I can do this then anybody can. Highly recommend this app for reviews.
Thanks for your incredible review, Daniel is a champion when it comes to assisting with installations! Any other issues and our support team is always available to you!
Would highly recommend installing the REVIEWS.IO app for collecting your reviews. It integrates seamlessly with my Shopify website and the dashboard is very easy to use. The customer service provided is helpful, fast and responsive.
Thanks for your recommendation! We really appreciate your feedback and are super happy to hear that you were satisfied with the support our team offered :) We're always looking to improve and make our platform even MORE streamlined for our amazing clients such as yourself.
If you ever need anything, our team is here for you!
Great customer service, very responsive. App has a lot of options on what can do so just beginning to figure out, so calling on customer service quite a bit.
Reviews.io is super easy to use and has a super helpful and passionate support staff!! Would recommend to anyone who is looking to easily manage their customer relations!
Great app, does exactly what we need. Great support on livechat for any issues.
Thank you for your great review :) We're happy that you were satisfied with our support and live chat system! We're always here for you 24/7 if you have any further questions or if you'd like to talk about our features :)