Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and seamless integration with platforms like Shopify and Klaviyo. They value its ability to manage a large volume of both company and product reviews, display Google review stars, and push reviews to platforms like Walmart. Unique features such as custom surveys and a widget library are also praised. The customer support is recognized for its promptness and helpfulness. The competitive pricing model is seen as offering good value. Merchants find the app beneficial for improving conversion rates, monitoring and responding to reviews, and enhancing products based on customer feedback.

March 28, 2024

This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.

Marloe Watch Company
United Kingdom
Almost 5 years using the app
March 13, 2024

The best reviews app out there. The customer service is fantastic too - Maddox, Daniel... all top class and really help make this a great business / app to use on your store. Highly recommended.

Sonic Dental
United Kingdom
Over 1 year using the app
Reviews.io replied March 15, 2024

Maddox & Daniel are the dream team 🤝 if you ever need any support, our team is always here for you! 🫶

February 5, 2024

Great service when I have issues. Google seller ratings go through which is very important. Extremely responsive to customer feedback. Very competitive pricing. Overall a great experience. We've been with them from the beginning of our e-comm journey and as we've grown we've moved up in the subscription levels and they've been helpful at every level. Highly recommended.

Sun River Honey
Canada
Over 2 years using the app
February 8, 2024

As a marketplace there was quite a bit of setting up to ensure that the app worked smoothly for us. The team at reviews.io have been great. They get back to you relly quickly and are very much solution focused. Those golden stars started showing up in google almost immediately! Very happy to be using reviews.io ⭐️⭐️⭐️⭐️⭐️

Made It Australia
Australia
5 months using the app
March 4, 2024

Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.

PUR HAIR
Germany
7 months using the app
Reviews.io replied March 14, 2024

Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟

February 12, 2024

Very happy with Reviews.io. It integrates well with Shopify and their customer service is excellent.

O'Briens Wine
Ireland
Over 2 years using the app
January 17, 2024

Thank you Daniel for solving our problem! Daniel helped us with something, which noone could help me with before. Great and fast support. Many thanks!

Upsters Energy®
Germany
Almost 2 years using the app
March 8, 2024

Thanks you Leila! Super helpful to walk me through how to set things up and answering my questions.

KÖPPEN
United States
9 months using the app
Reviews.io replied March 14, 2024

Leila is awesome! If you ever need anything else or want to discuss the platform - we're here for you! 🫶

January 18, 2024

We have been using reviews.io for almost a year now and are very happy with them. The customer service you receive from reviews.io is speedy and efficient. They are on top of any issues right away. Leila has always been helpful no matter what questions I have had.

Gentle Fawn
Canada
12 months using the app
March 14, 2024

fantastic support and easy to use. I'm happy about next features, if i scale my little shop.

Hyluna - Skin Care and more
Germany
About 1 year using the app
Reviews.io replied March 15, 2024

Thanks for your fantastic review! Little or big, our support will always remain the same! We love supporting all of our clients 🫶

Our live chat is always open if you need anything else!