REVIEWS.io Product Reviews , 657 reviews

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
    605
  • 3% of ratings are 4 stars
    17
  • 1% of ratings are 3 stars
    5
  • 1% of ratings are 2 stars
    5
  • 4% of ratings are 1 stars
    25
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.

November 3, 2021

There are some limitations with the app in terms of automations, but customer service is really helpful and always available.

RinseKit
United States
7 months using the app
February 21, 2022

Good review platform and more affordable than the alternatives. UI could use some work as the initial setup took a bit longer than expected compared to other review platforms I've tried. Also missing some things like statistics on reminder invites, but they assured me that would be available soon.

Hair Supply
Canada
2 months using the app
December 16, 2021

Wonderful support and fantastic product! It's really helping gauge feedback for customers and help assist more people quicker. There are limitations and the cost for add-ons is a little steep but what can ya do, I still love reviews.io

Deako
United States
About 1 month using the app
Edited February 10, 2022

Es ist sehr leicht das System mit Shopify zu Verbinden und Bewertungen zu Sammeln.
Bei Problemen und Fragen ist der Support und die Technik/Entwickler super hilfreich und schnell per Chat zu erreichen.

Winetobefine
Germany
17 days using the app
November 30, 2022

The app is not easy to understand at first. I had problem installing it. They have a great customer support!!! They did everything for me, they fixed the many issues I had. Specially a BIG thanks to Adam and your patience! The app works perfectly fine on my website.

Orsoko
Belgium
10 days using the app
January 19, 2022

We've been using the app now for the better part of a year. We've found it easy to work and is has great visibility on Google. It was far cheaper than Trustpilot and the customer facing teams have been good. We recently moved another of our brands over to Reviews.io and I have to say, Carlus really stood out. He ensured we were onboarded successfully, was always quick to respond and helped troubleshoot where necessary - he certainly stood out.

Ohh Deer
United Kingdom
9 days using the app
November 5, 2021

Really great straightforward app with caring customer service. They keep helping me and I am very appreciative.

Lunar Lighting
Canada
2
2