Reviews (703)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customer support, particularly noting team members like Adam, Maddox, and Daniel for their assistance. It's recognized for its ease of use and seamless integration with Shopify, enhancing user experience. The app offers robust customization options for widgets and email templates, helping businesses maintain brand consistency. Merchants also value its positive impact on customer trust and online reputation, with features like multilingual support and Google Seller Ratings integration boosting visibility and accessibility. It's effective in managing customer reviews, thereby increasing customer engagement and trust.

March 22, 2022

Top Class and the support is exceptional!! Easily customisable and full of features to grow UGC - wished we had switched years ago!

Mike's Dive Store
United Kingdom
Over 1 year using the app
January 17, 2023

Amazing reviews app! Adam and Kai have been very helpful on customising our widgets. Highly recommended!

Olivanna London
United Kingdom
Over 1 year using the app
July 13, 2023

We have been using Reviews.io for 2 years now and are more than satisfied. The support is very fast and the app is an overall gain for the store.

WFN
Germany
Over 1 year using the app
Reviews.io replied July 18, 2023

Thank you for your loyalty over the past two years! No doubt we've both grown together over the years and we will continue to improve our product for you! Happy you had great service from our support team, we're here always if you need any further assistance!

January 9, 2023

Great App! Easy to set up and use. Klaviyo integration works smoothly thanks to the quick help of the support team. Thank you so much!

happybrush
Germany
Over 1 year using the app
Edited September 9, 2020

The team really take care of all the details in my website, I will definitely will recommend this app!

Little Inca
United Kingdom
Over 1 year using the app
November 3, 2021

We love Reviews.io- makes it so easy for our customers to leave reviews, which are really important to our business. The backend of the app is also really clear and makes it simple to make changes.

Pladra
United States
Over 1 year using the app
February 14, 2022

Like many here, we made the switch from Trustpilot after we could no longer justify the high expense of using their service. We get all the same important features we had on Trustpilot like json-ld product data, Google product reviews, questions/answers and more. On top of this they offer more widgets and they work better in our site. The responsive customer support is just the icing on the cake. Happy customer :)

PJ's Games
Canada
Over 1 year using the app
January 15, 2024

Bisher läuft alles super, der Support ist auch schnell & hilfreich. Bin sehr happy.

das boep
Germany
10 months using the app
August 16, 2022

Great app to collect reviews. No issues so far. Customer service team are great and really responsive!

oyoylivingdesign.co.uk
United Kingdom
Over 1 year using the app
February 17, 2022

Excellent product and super staff support especially from Millie really helped me get everything sorted.

The Charming Jewellery Store
United Kingdom
Over 1 year using the app