Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

June 1, 2022

Among the best review apps with extraordinary Support from their team. Thank you we would definitely recommend

Planet Plant-Based
Germany
23 days using the app
January 2, 2023

Jake was phenomenal! I had an issue with my Customer Reviews not popping up and we were able to fix the problem and now all my reviews are viewable! Thanks so much to the Reviews.IO team I would recommend this app to any Business Owner wanting to start obtaining reviews on their site to build more Trust with their Customers!

MODE BRAND
United States
23 days using the app
April 6, 2023

The support is the best we've encountered, from explaining the platform to onboarding and setting up. The functionality is very detailed and the possibilities are endless. We are really impressed and appreciate all the help we've had. Thanks so much, guys!

Beach House Art
United Kingdom
23 days using the app
October 3, 2022

We switched platforms to Shopify and the Reviews team were fantastic in their assistance to get us moved across and back up and running.
Credit to Glenn and in their dev team Ben for their help

Campbells Prime Meat
United Kingdom
21 days using the app
March 9, 2022

These guys are very helpful and the app is great. Had an issue with my email address and they had to merge 2 accounts for me. Nothing too much trouble. Highly recommend.

North East Trophies
United Kingdom
20 days using the app
July 26, 2022

Works great with our website and Kai has been incredibly helpful in getting the widgets set up. Great service from start to finish.

Niche Cocktails
United Kingdom
20 days using the app
November 29, 2022

Ich war zuerst unsicher, aber die App hält, was sie verspricht und wenn doch mal Probleme sind, hilft der Support super schnell. So stellt man sich eine gute App vor. 5 von 5 Sternen

Bomlins
Germany
20 days using the app
October 18, 2022

I'm not very good at Tech but found review.io easy to set following the simple steps on the help page. Kai my customer service adviser was amazing. I had trouble getting the reviews on my web site but she accessed the backend and popped them on there for me.

Pamper Yourself Now Ltd.
United Kingdom
20 days using the app
November 30, 2020

Fantastic company with next level service. I've used Yotpo for around 4 years. I was loathe to pay extra for on site widgets, when already spending around £200 per month for review requests. That's when I found reviews.io For the same price, they have offered 5x the monthly review requests and all the widgets included. Not only that, but they personally phoned me to onboard me, had their team transfer my old reviews over and also had their in house developers install 3 widgets, with my choice of customisations, again for free. I never take the time to review companies but reviews.io have blown me away and deserve my time to do this. On a separate note - a friend of mine runs a multi-million pound per year business, with a billionaire backer, many employees and a full in-house marketing team. They use reviews.io too and have done for several years. I'm sure if there were issues of any kind they would be using someone else, so that speaks volumes in and of itself. Don't wait, sign up and don't look back. Matt Mooney
Owner of MTB Fitness

MTB Fitness
United Kingdom
19 days using the app
Edited August 15, 2022

Bisher fantastisch. Ich bin gerade noch am Einrichten von REVIEWS.io
Besonders wichtig für mich war/ist der Import von bestehenden Bewertungen, die ich über die Shopify Bewertung-App gesammelt hatte. Über den Support ist das möglich und alles war an einem Abend erledigt. Ich bin begeistert! UPDATE: Immer noch fantastisch. Neue Bewertungen kommen täglich rein. Der Support ist genial und super schnell, egal um was es geht.

KURI PAI
Germany
19 days using the app