Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

July 5, 2023

Support was great, helped me to fix a bug quickly - thanks, Maddox :)
I had issues installing the widget correctly but now it works.

drink delight
Germany
19 days using the app
Reviews.io replied July 10, 2023

Amazing to hear this! Maddox is fantastic and we're glad he's been able to assist! Don't forget to pop into the dashboard and check out features that you may not yet be using, we really do like to make sure all accounts are performing to the highest of standards, so if there is anything you would like to discuss feature wise, then please do jump on our live chat and we will be happy to help advise and assist :)

February 4, 2022

Through reviews.io we could import the reviews from amazon to our shopify store. The support team is amazing. Big thanks to Mollie and Shane.

triggerbow
Germany
18 days using the app
Edited December 26, 2021

Reviews.io is a very well-built and robust reviews platform. We spent time installing many of the other review apps listed in the Shopify app store and picked reviews.io based upon the many features and benefits. We like the customization that can be done on the review widgets. We also like the flows and emails that can be sent - I believe this is the only app that offers flows similar to what you see on email marketing apps.
We have a setup call that was very professional. We have no hesitation in recommending Reviews.io for any e-commerce brand looking to enhance and boost its online reviews and reputation.

Healthy Human
United States
18 days using the app
October 9, 2020

This is without a shadow of a doubt the best review collection platform. easy integration into Shopify to start with. Super affordable pricing model not like the dreaded T****P***t. Great customer service and obviously loads of ways to collect and publish reviews. If you also run any google ads for your shop you should seriously consider getting verified reviews through reviews.io as it will help your SEO and cost per click. I use this service for two businesses

92 Degrees
United Kingdom
18 days using the app
June 21, 2022

Best review app out there! Support is very responsive as well!
It has all the integrations, and the UI is very clean looking as well.

Furmia
United States
18 days using the app
December 21, 2020

The app works great, the set-up was also easy and the customer support is also great. They took great care of my concerns and questions. I can definitely recommend it.

MOROTAI
Germany
18 days using the app
June 6, 2022

Amazing customer experience, probably the best review app I have experienced. If you are struggling to find the right solution for your reviews, look no further. Best out there. Leila in Customer Support was super helpful, the level of service she provided is the reason I would recommend this app.

speakeasywithhayley
United Kingdom
18 days using the app
November 11, 2022

Very helpful customer service. They helped with my query and saw that the reviews were able to post on my homepage.

SAINTE CELLIER
United Kingdom
18 days using the app
August 16, 2023

Works exactly how I wanted it to and really helpful customer service. Thanks Maddox and shoutout to Joe

Zincello
United Kingdom
18 days using the app
Reviews.io replied August 29, 2023

Thank you for your amazing reviews and shoutouts for our super team members; Joe & Maddox! If you have any further questions or want to discuss any of our features, our team is always available to you!

October 24, 2022

It took me a while to work out what review application to go for. Really glad I went for reviews.io as its super important to go for a reviews platform that people trust. Some of the other reviews scream "drop shipping" The features that reviews.io have are fantastic, I love the nuggets and feel they will play a big part in getting people to hit the checkout button. The dashboard is also super easy to use & review collection process is simple to set up. If I have had any questions they are also really fast at getting back to us and offering help/advice

Boys Get Sad Too
United Kingdom
17 days using the app