Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

August 19, 2022

Excellent support from Kai, who consistently provided me with updates on the progress of my request and went above and beyond to ensure that it was dealt with efficiently. He was also happy to answer all of my questions in great detail which has been a huge help to me! Thank you

Wongs Jewellers
United Kingdom
16 days using the app
December 3, 2020

Easy to install. Genuine reviews. And a great team to help you make the whole process easy. Thoroughly recommend this app.

Love Writing Co.
United Kingdom
16 days using the app
June 30, 2023

I recently had the pleasure of experiencing very good customer service from this company. Their dedication to providing exceptional support was evident throughout my interaction. The representatives were friendly, attentive, and knowledgeable, ensuring that all my queries were promptly addressed. They went the extra mile to assist me and made me feel valued as a customer. The communication was excellent, and I felt well-informed at every step. I am truly impressed by their commitment to delivering top-notch customer service. I highly recommend this company to anyone seeking a positive and satisfying experience.

MBM-Sani Swiss
Switzerland
16 days using the app
Reviews.io replied July 10, 2023

Thank you for sharing your wonderful experience with us! We're thrilled that our friendly, attentive, and knowledgeable customer service promptly addressed your queries, making you feel valued. Your recommendation means a lot to us! Feel free to jump on live chat for any assistance in discussing your account progress, features or just to pop in to say hi :) We’re always here for our clients!

September 9, 2022

Really nice app. Lots of good features. Easy to use and I like that it's possible to add custom questions regarding fit etc. Also not noticed any difference to our site speed. The support is also great, Kai has helped us out a lot getting Reviews on our store and looking great :) highly recommend!

Trash Planet
United Kingdom
16 days using the app
July 23, 2020

Easy to integrate, helpful staff, fast support when required. Clear and transparent pricing unlike other providers.

Nationwide Trailer Parts Ltd
United Kingdom
16 days using the app
October 28, 2020

I wanted this app to help me collect more google reviews and it has done that! There are a lot of great features such as the social proof I am excited to be able to use as well. Happy with this service:)

Western Soul®
United States
16 days using the app
August 9, 2023

Great support from the team all around. They have been very helpful in our migration of platforms! Excited to see how the platform performs once we are up and running :)

Plant People
United States
16 days using the app
Reviews.io replied August 29, 2023

Thank you so much for your review, we're super happy to have you on our platform :) Welcome! If you have run into any issues, be sure to contact our team who are ALWAYS available :) or if you just wanted to learn more about a feature! Always here for you!

September 13, 2023

We have made the switch from Trustpilot for our service reviews and JudgeMe for our product reviews so they can be handled via one platform. Plus REVIEWS.io is packed with useful widgets and tools to help show off our reviews. A big thank you to Daniel, Kai, Maddox, Nancy and the rest of their team for helping set everything up.

BathLab.co.uk
United Kingdom
15 days using the app
Reviews.io replied September 14, 2023

Thank you for your amazing review! Welcome to REVIEWS.io 🎉 We're super happy that you've decided to use our platform for collecting all reviews :)

It's great to see so many name drops - super glad our amazing team was able to chip in to give you a great set-up experience. We're all here if you need any further assistance or wish to discuss any of our features, new and old ⭐️

September 13, 2022

They are fast and really helpful! The customer support is friendly, has easy solutions or fixes the problem themselves

MOOT
Germany
15 days using the app
June 29, 2021

Really helpful team and such a great product. We looked at a number of different options when searching for a review platform and this ticked all the boxes and the price was of exceptional value - especially considering the functionality and support provided. Highly recommend

Warner's Distillery Ltd
United Kingdom
15 days using the app