REVIEWS.io Product Reviews , 654 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.
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I used Reviews.io on our original site and was very happy with how easy it was to collect reviews and how well presented they looked.
Last month we transitioned over to shopify , the transition was simple and Reviews.io have been extremely helpful with importing reviews from our vendors. Would highly recommend the platform and I applaud their customer service.
We are still very new, but customer support via chat has been excellent (kudos to Madox, Tina and Nancy) . Customer support via email never replied to any of our concerns, not even once.
We chose this app for our company reviews. We were surprised how many other modules the app offers.
Maddox from the reviews.io team helped us incredibly with the installation in our store. And everything looks great. We highly recommend the app.
Super tool. Just integrated it. Excited how that will effect our numbers. For some points you need a developer. Very happy with the support team!
Thank you for your amazing review! If you ever need anything, our support team is always available for you :)
Andrew and the Team at Reviews.io are exceptional. They are extremely patient and informative, assisting all stages of getting set up to support optimisations moving forward.
Excellent support! No matter what time of day I contact Reviews.io support for assistance, I get an almost instant response. I've dealt with four members of the support team over the past week and each of them is knowledgeable, friendly and polite.
Great support! Maddox helped us figure out an issue with integration. Thanks a lot!
Thanks for your amazing review, so glad Maddox was able to assist you! If you ever need any support, you know where to go! Our chat is always open if you want to discuss anything! 🌟
So far, so good. The support is really excellent - if there is an issue you can get support and get it resolved almost instantly. The service itself appears to be working very well too - the widgets are great, and customers do respond to the inviting and engaging review request emails pretty well - its easy to submit a review which is whats really important.
Great support - always quick turnaround. Would love that there is a API reference of liquid code, on how to implement the different snippets.
Thank you so much for your amazing review! If you ever need anything else, please let us know!
Tiana was so helpful and fast in solving our problem! Thank you!