Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.

January 5, 2023

Wow... customer service has been beyond incredible. Kai and Adam have been so helpful in my seemingly mundane, but driving me crazy, questions during the set up process of the app. After going through several reviews apps that didn't seem to hit the mark, I think I've finally found one that will go the distance! Excited to work together to get the best from our customers.

Hemp Gallery Australia Pty Ltd
Australia
7 months using the app
February 24, 2022

The team was very helpful and quick in responding to any questions we had with the setup. Heads above the competition regarding features vs price!

Puptales
United Kingdom
6 months using the app
October 24, 2022

Great set up help. Flexible and powerful tool.
Looking forward to finalizing set up and increasing sales.

Bryght Labs
United States
6 months using the app
September 7, 2022

This app works really great and I generated lots of new reviews! the support is very friendly and quick to respond. best rating app out there for me!

CauCawa - Ehrlicher Kakao
Austria
6 months using the app
October 5, 2022

Very helpful customer service - had a few different things that needed to be integrated and whoever was helping, from Mollie to Adam were very helpful.

Coraline Skincare
United Kingdom
6 months using the app
October 15, 2021

reviews.io is by far the best reviews app out there. We really did a lot of research before we decided for reviews.io, but I am so glad and thankful we did. We have more than 10 stores overall and switched all of them from judge.me to reviews.io. The integrations also with other apps such as Klaviyo and many more are super smooth. Most of all we appreciate the support, and the transparency of reviews.io in general. We only found out later that this is not necessarily the case with most platforms on the market. reviews.io became much more than just a reviews platform, just features like video reviews are so powerful, as we can also use user generated content in ads, e.g. and also started using other tools such as fullpicture.io which is also powered by reviews.io

waterdrop®
Germany
6 months using the app
July 8, 2020

Reviews.io has been a wonderful partner to help us build our user-generated content. They have plenty of widgets that fit any design (and can be customized), support is fantastic and fast, and it has a great back-end user interface.

Promescent
United States
6 months using the app
November 4, 2022

Works perfect four about a year now. We used it in our Woocommcerce Shop and now we are transferring it to shopify. No problem at all. Whenever we need help or some custom solutions, the support is super helpful!

Styleholz
Austria
6 months using the app
May 5, 2022

The support is great! They make everything really easy and will help you every step of the way! We've had a great experience so far :)

honeywrap
New Zealand
6 months using the app
March 25, 2022

The customer support is what sets this app apart from the rest. They have worked tirelessly to help me get set up, and are always so pleasant. The app is great and does everything I need.

Nobody's Princess
Australia
6 months using the app