REVIEWS.io Product Reviews
- Tarification
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Forfait gratuit disponible. Essai gratuit disponible.
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
- Note
- 4,6 (728)
- Développeur
- Reviews.io
Galerie d’images vedette
Collectez des avis vérifiés sur les produits et les entreprises. Utilisez l'UGC pour renforcer la preuve sociale et augmenter les ventes.
Reviews.io vous aide à exploiter les avis clients pour générer plus de ventes et instaurer la confiance. Collectez, gérez et affichez des avis produits provenant de diverses sources, y compris les avis Google. Transformez les avis photo, les avis vidéo ou les mentions Instagram en galeries UGC achetables et en contenu de preuve sociale conforme à votre marque. Augmentez le CTR et réduisez les coûts publicitaires en affichant une note étoilée dans vos annonces Google et votre liste Google Shopping. Plus qu'une application d'avis Shopify, Reviews.io est une suite complète d'outils d'expérience client.
- Gérez les avis produits et la réputation sur de nombreuses plateformes : FB, Esty, Google, etc.
- Envoyez des demandes d'avis automatisées via notre tableau de bord ou Klaviyo, MailChimp, etc.
- Affichez la note étoilée sur Google, des extraits d'avis, des badges de confiance d'avis, des attributs.
- Mettez en place des sondages pour stimuler l'engagement et collecter des informations à plusieurs points de contact.
- Intégrez avec plus de 50 technologies eCommerce. Importez des avis et des UGC en quelques minutes.
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- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Shopify Flow
- Processus de paiement
- Klaviyo
- Gorgias
- Walmart
- Google Ads
- Google Shopping
Catégories
Options d’affichage
Personnalisation du formulaire
Types de sondages
Gestion des soumissions
Tarification
Les frais externes peuvent être facturés par Reviews.io séparément de votre facture Shopify. En savoir plus
FREE
Gratuite
- 25 invitations d'avis mensuelles
- Collecte automatique d'avis
- UGC - photo et vidéo
- Widgets de base
- Intégrations technologiques
- Support par email
LAUNCH
$45 / mois
- 50 invitations d'avis mensuelles
- Notes de vendeur Google
- Extraits enrichis Google
- Bannières de preuve sociale
- Support par chat en direct
Essai gratuit de 14 jour(s)
LAUNCH PLUS
$89 / mois
- 500 invitations d'avis mensuelles
- Google Shopping
- Widgets avancés
- Page de collecte d'avis personnalisable
- Syndication Walmart.com
- NPS
Essai gratuit de 14 jour(s)
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (728)
We are very happy with REVIEW.io! The support team is always fast and helpful, and they have been great at assisting us whenever needed. We are thrilled to see more and more reviews coming in. Highly recommend this platform for anyone looking to manage and boost their reviews.
While Reviews.io has the potential to be a useful tool for managing online reviews, I've found it to be quite frustrating to use. Here are some of the key issues I've encountered:
Difficult to Use: The app's interface is not very intuitive, and it takes a while to understand all the features.
Shopify Integration Issues: Integrating Reviews.io with Shopify wasn't as smooth as I had hoped. I encountered several challenges during the setup process.
Limited Functionality: The app is missing some standard essential features for this tool. For example:
Lack of Integration: There are no native integrations with popular marketing platforms like Klaviyo or Nosto, limiting the ability to leverage review data for targeted campaigns.
Limited Review Moderation: Inadequate tools for effectively moderating reviews make it challenging to address negative feedback or remove inappropriate content quickly.
Poor Branding Options: The review widgets have limited customization options. Essential elements like colours and fonts are difficult to change, making maintaining a consistent brand experience across the site challenging.
Overall, I would not recommend Reviews.io to other Shopify store owners. Other apps on the market offer a more user-friendly experience and a wider range of features without requiring you to step outside of Shopify's billing system.
Would Recommend If:
You are comfortable with a complex interface and don't mind spending time figuring things out.
You don't need the app's missing features and are happy to use workarounds or third-party integrations.
I hope this review is helpful!
Hi there,
I am extremely sorry to hear that your experience with the REVIEWS.io app has been frustrating.
We take customer feedback regarding the product and customer service seriously and continuously work on improving this.
I have looked into your account to address some issues you were experiencing and it looks as though you were on one of Shopify's plans which does mean you would have limited features compared to REVIEWS.io direct plans.
We do have a direct Klaviyo & Nosto integration which was available within the 'integrations' page of your dashboard.
I can see that you did connect the Klaviyo integration and this was active.
Moderation can be requested for any review within the dashboard and the request would be sent to our Moderation team to investigate further. Unfortunately, we are unable to allow clients to remove their customer's reviews themselves, this would need to be reviewed by our team first and the review would need to go against our Terms & Conditions to be moderated.
In regards to the limited widget customisations, we offer two different types of installations - Manual Installation or App Embeds.
The App Embeds allow you to install our most popular widgets easily using drag and drop directly within your Shopify customiser.
These do, however, provide limited customisations.
To customise widgets further, we usually recommend a manual installation as it gives you further design options.
Our support team is available via live chat 21 hours a day due to the global reach, meaning that we are on hand to help customers when they need it most.
If you have any further questions in the future, our team will be more than happy to assist via live chat.
Kind regards
Support
REVIEWS.io
Doesn't appear any auto review emails are being sent, I've had to manually send them which isn't ideal. difficult to contact support just sent to question bank
edit - reply to question - Are you able to help me set this up? Getting in touch with CS seems impossible.
Hi there,
I'm sorry to hear about your frustrating experience with our product. Unfortunately, we are unable to find any communication between you and our support team, which makes it difficult for us to assist.
We have looked into your account and cannot see any automated integration set up which would explain why you would need to send invitations manually using our Quick invite.
We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible.
If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist.
I was helped by Maddox and my issue was fixed super fast. So efficient and helpful. Highly recommend!
Thanks for sharing your experience! We're glad Maddox could help out quickly and get things sorted for you.
Appreciate the recommendation, and we're here anytime you need us!
Let me just say, it is both smart and satisfying to have the Reviews app provide EXCELLENT customer service.
Thanks for the awesome feedback! We're thrilled to hear you’re enjoying both the app and our customer service.
Providing a smooth experience is what we’re all about - glad we could deliver that for you!
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