REVIEWS.io Product Reviews

REVIEWS.io Product Reviews

Pricing
Free plan available. Free trial available.
Highlights
Works with the latest themes
Rating
4.6 (695)
Developer
Reviews.io

Collect verified product & company reviews. Utilize UGC to build social proof & boost sales.

Reviews.io helps you harness customer reviews to drive more sales & build trust. Collect, manage & display product reviews from various sources, including Google reviews. Turn photo reviews, video reviews, or Instagram mentions into shoppable UGC galleries and on-brand social proof content. Increase CTR & lower ad costs by displaying a star rating in your Google Ads & Google Shopping List. More than a Shopify reviews app, Reviews.io is a full suite of customer experience tools.

Reviews.io helps you harness customer reviews to drive more sales & build trust. Collect, manage & display product reviews from various sources, including Google reviews. Turn photo reviews, video reviews, or Instagram mentions into shoppable UGC galleries and on-brand social proof content. Increase CTR & lower ad costs by displaying a star rating in your Google Ads & Google Shopping List. More than a Shopify reviews app, Reviews.io is a full suite of customer experience tools. more
  • Manage product reviews & reputation on many platforms: FB, Esty, Google, etc.
  • Send automated review requests via our dashboard or Klaviyo, MailChimp, etc.
  • Display star rating on Google, review nuggets, review trust badges, attributes.
  • Implement survey to drive engagement & collect insight in multiple touch points.
  • Integrate with 50+ eCommerce tech stack. Import reviews & UGC in minutes.
Highlights
Works with the latest themes

Languages

English

Works with

Shopify Flow, Checkout, Klaviyo, Gorgias, Walmart, Facebook, Google Ads, Google Shopping

Display options

Testimonials, Photo reviews, Video reviews, Star ratings, Voting, Badges, Carousels, Media galleries, All reviews page, Top reviews, Review highlights, Q&A, Product grouping, Filtering, Rich snippets

Ways to collect reviews

Email requests, SMS requests, Social media UGC, Pop-ups, Forms, Surveys, Promotions, Import and export, Review migration, Review syndication, Automations, Custom requests

Form customization

Conditional logic, Custom styles, Embedded forms, File uploads, Templates, Pop-ups

Survey types

Customer satisfaction, Market research, Net Promoter Score (NPS), Product feedback, Post-purchase, Attribution

Submission management

Email, Data export, Analytics, Customer segments

Pricing

External charges may be billed by Reviews.io separately from your Shopify invoice. Learn more

FREE

Free

  • 25 monthly orders
  • Auto review collection
  • UGC - photo & video
  • Basic widgets
  • Tech integrations
  • Email support

LAUNCH

$45 / month

  • 50 monthly orders
  • Google seller ratings
  • Google rich snippets
  • Social proof content
  • Full widgets library
  • A/B review invite testing
  • Live chat

14-day free trial

LAUNCH PLUS

$89 / month

  • 500 monthly orders
  • Google PLAs
  • Advanced Widgets
  • Customizable Review Collector Page
  • Walmart syndication
  • NPS
  • Live Chat Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (695)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like Maddox, Daniel, and Adam for their responsiveness. It's celebrated for its easy setup and user-friendly interface, which integrates seamlessly with Shopify. The app offers extensive customization for widgets and review invitations, enhancing brand consistency. Its integration with Google boosts merchant visibility on Google Ads and Google Shopping. Features such as custom surveys and Klaviyo integration are also valued, supporting both company and product reviews, thereby improving customer trust and potentially increasing sales.

July 17, 2024

First we are told we don't have an account - we have been with reviews.io for 6 years, and then we are told they can't help ...yet they can do what we need with a competitor

Huh?

HUH????

Poppy's Picnic
United Kingdom
Over 5 years using the app
Reviews.io replied August 14, 2024

I'm sorry to hear about your frustrations with the support you have received.

We take your feedback seriously and are continuously working to improve our customer service. We focus highly on providing a smooth and efficient experience for all clients and we're committed to providing the best support possible.

We have investigated this for you and can see that our success team have been in touch and resolved your issue.

If there is anything we can help you with, please reach out as we are always around and happy to assist.

Kind regards
Support
REVIEWS.io

August 6, 2024

Brilliant Customer Service - problem solved in a prompt and easy manner! Jodi CEO Prolong Lash

Prolong Lash™
Australia
Over 3 years using the app
Reviews.io replied August 19, 2024

Thank you, Jodi, for the fantastic 5-star review! We’re so pleased to hear that you had a brilliant customer service experience and that we could solve your problem quickly and easily.

Your satisfaction is incredibly important to us, and it’s great to know we met your expectations.

Thanks for choosing REVIEWS.io, and for your continued trust in our service!

July 29, 2024

Reviews.io is a scam

Saturo
Austria
Almost 3 years using the app
Reviews.io replied August 19, 2024

We are very sorry to hear how you feel about REVIEWS.io. We are aware of your ongoing issue and apologise for how long this is taking to resolve and we understand the impact this has on your business.

This has been a high priority for our developers and they have been working on this for you.
Our systems have been updated, however, Cloudflare is not updating.

Unfortunately, this leaves us in a difficult spot as we have pushed all necessary updates on our side.

We are hoping Cloudflare updates as soon as possible.

As always, our team is available 20 hours each day 6 days a week to assist as best as they can.
Please let us know if we can assist with anything else in the meantime.

Again, we can only apologise for the delay on this issue.

Kind regards
Support
REVIEWS.io

Support

Reviews.io can answer any questions you have about REVIEWS.io Product Reviews.

Developer

Reviews.io

29 St Nicholas Place, Leicester, ENG, LE1 4LD, GB

Launched

August 6, 2014

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