Reseñas (574)
This unethical application uses dark patterns to trick you into purchasing funds for a "wallet" that's underfunded to buy a single label, then OVERCHARGES you by insisting you buy a minimum amount, that's much larger than you need to "fund" your wallet past the point you need to purchase a label. Good luck ever getting those few dollars back out of their predatory trap.
Hey there, we appreciate you taking the time to share your experience and are sorry to hear it caused frustration. To clarify, our platform uses a prepaid wallet system rather than charging per transaction. This setup helps streamline the label purchasing process and reduces the risk of failed charges or disruptions during shipping.
We understand that the minimum funding amounts may not always align perfectly with smaller shipments, and we’re always working on ways to improve the flexibility of our system. That said, any unused funds remain in your wallet for future use and do not expire.
If you'd like help reviewing your wallet balance or understanding how it applies to future shipments, our support team is here to help.