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17 يناير 2026

The app is uninstalled long time ago, but still they charge my account?
I want this resolved asap, please, because I did not used the app at all!

Stani Geroi
بلغاريا
يستخدم التطبيق منذ حوالي شهران
رد Arisify Global 17 يناير 2026

Hi Stani Geroi,

Thank you for sharing your concern. We understand how confusing billing situations can be, and we’d like to clarify that Shopify fully manages app subscriptions and charges on their platform.

We’ve already sent you a detailed email explaining the charge and offering a resolution. Please reply to that email so we can assist you and resolve this promptly.

We’re committed to handling this fairly and appreciate the opportunity to clear things up directly with you.

Best regards,
Avis Product Options Team