評價 (53)

整體評分
4.2
各級評分數量
  • 68% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 21% 的評分為 1 顆星
2024年4月14日

Support for Spocket & ReviewsPro was great as far as response time but they kept repeating the same information which did not solve the problem. The problem is that Spocket does not have product reviews for Store Owners which means nothing to pass on to customers. You can get a supplier rating but that is not the same thing, nor what I want. Spocket keeps saying get ReviewsPro so I get reviews. But, ReviewsPro was not the solution because they provide a CSV template to copy/paste a review into then upload to Spocket. Sounds great but where are the reviews to be able to copy/past!! ReviewsPro also has an option to import Amazon Review and one product I loaded into said there was an Amazon review available, but the link doesn't take you to that product in Amazon it takes you just to main page Amazon then I searched for 10 minutes and still couldn't find that specific item, so again no review available. Uninstalled both.

Leisure Store 4You
美國
使用應用程式 10天
Innovation Labs. 已回覆 2024年5月25日

Thank you for your detailed feedback. I'm sorry to hear about the issues you've encountered with Spocket and ReviewsPro.

It seems like there has been some confusion regarding the functionality of both platforms. I understand that you were looking for a straightforward solution to gather and display product reviews for your store. Unfortunately, the current integration does not directly provide reviews, which has led to the frustrations you experienced.

Please reach out to me at support@reviewspro.ai so I can help you with this.

2024年7月21日

Horrible app do not download, constant upsells.

My Cozy Cinema
美國
使用應用程式 大約1小時
Innovation Labs. 已回覆 2024年8月7日

Sorry to hear that you've had a disappointing experience with our app. We apologize for any frustration or annoyance caused. We understand that this can be frustrating and we're committed to providing a seamless experience for our users. Can you please let us know what specifically was frustrating about the upsells so we can improve our messaging and make it more clear and transparent? We're always looking for ways to improve and value your feedback. If you have any other concerns or issues, please don't hesitate to reach out and we'll do our best to address them. Kindly reach out to us via email at support@reviewspro.ai - Erwin

2024年2月26日

DO NOT USE THIS SERVICE! Purchased this and never received even 1 review. Tried several times and kept getting error messages and asked to get a refund. They totally declined even though it does not work. Ended up disputing this with my credit card company.

HTX Auto Parts & Accessories
美國
使用應用程式 25天
Innovation Labs. 已回覆 2024年5月25日

Thank you for your detailed feedback. I'm sorry to hear about the issues you've encountered with ReviewsPro.

Please reach out to me at support@reviewspro.ai so I can help you with this.

2024年2月12日

Ran into a few errors when importing reviews but the biggest thing is they charged me $99 even though I canceled and deleted the application....

Variety + Comfort
美國
使用應用程式 10天
Innovation Labs. 已回覆 2024年2月21日

Hi there! Thanks for your feedback. I have sent you a message on your email. Please reach out to me so I can resolve this for you.

-Rochelle

2024年1月28日

App charged me $99 after canceling the trial. Tried making this work with SPocket but couldn't, so I uninstalled it and tried reinstalling it. AliScraper didn't work on SPocket and this app wouldn't import reviews with 1-click as advertised - you have to manually enter each link to each product to get reviews. The whole experience was a debacle. I will try to get a refund and if I am successful, I will change my review to 5 stars for good customer service.

zyndyn
美國
使用應用程式 大約19小時
Innovation Labs. 已回覆 2024年1月30日

Hi there. I sent you a message via the email you provided. You may reach out to me at support@reviewspro.ai so I can resolve this for you.

-Rochelle

2024年1月22日

removed the app and they still tried charging me

Pet Palooza
英國
使用應用程式 1天
Innovation Labs. 已回覆 2024年1月29日

Hi there! I have reached out to you via email. For me to assist you, please reach out to me at support@reviewspro.ai.

-Rochelle

2024年7月26日

Fake App

Navkar Crafts
印度
使用應用程式 3分鐘
Innovation Labs. 已回覆 2024年8月7日

We're sorry to hear that you think our app is fake. We understand that it can be frustrating to feel like you've been misled. However, we want to assure you that our app is a legitimate and trustworthy platform. We're committed to providing accurate and helpful information to our users. If you have any specific concerns or issues, please don't hesitate to reach out to us via email at support@reviewspro.ai. We'd be happy to help address them and make things right. - Erwin

2023年11月1日

because they charge me without using the app, and its too complicated

LEBXOS
美國
使用應用程式 8天
Innovation Labs. 已回覆 2024年1月29日

Hi there! I have reached out to you via email. For me to assist you, please reach out to me at support@reviewspro.ai.

2023年11月17日

This app is a complete scam. It works like crap and when I uninstalled it they charged me $50 anyway without my consent. Trash!

Riverstone Express
美國
使用應用程式 1天
Innovation Labs. 已回覆 2024年1月29日

Hi there! I have reached out to you via email. For me to assist you, please reach out to me at support@reviewspro.ai.

2024年3月24日

de har trukket 99 dollars fra min konto, Hvad fanden bilder de sig ind!

Trustbids
丹麥
使用應用程式 5分鐘
Innovation Labs. 已回覆 2024年3月25日

Hej! Tak for din feedback. Kontakt mig venligst på support@reviewspro.ai, så jeg kan løse dette for dig.

-Rochelle