Revize: Order Editing & Upsell

We have been using Revize for 6 months now and I am very happy to confidently give a 5 star review. It has saved us hundreds of hours that would have been spent on customer support emails to make simple changes to orders. Recently we encountered an issue with how the app was working in collaboration with another app we use and the technical support we received from Revize was exceptional - they took ownership of the issue from the outset, and subsequently identified and resolved the bug the same day. I highly recommend this app, it will save you a lot of time and money.

Revize has been a seamless addition to our store — clean UI, simple setup, and a genuinely useful tool for improving the post-purchase experience. Our customers love the flexibility, and it’s helped reduce the number of manual support requests significantly.

The team behind the app (shoutout to Shubham!) has been incredibly helpful, responsive, and thoughtful in their support. You can tell they care about building something that works well for merchants. Highly recommended if you’re looking to give your customers more control after checkout without adding complexity to your backend.

We are using this app for editing the Orders before they are shipped wrongly.
- Address and phone
- zip code
- error mail

And it works perfectly with our ERP integration.

Brilliant App and Exceptional Support

Revize has been a fantastic addition to our Shopify store. The app allows customers to amend their own orders and account details without needing to contact us — a real time-saver for both our team and our customers.

At Valentine Wigs, we serve both tax-paying and tax-exempt customers, which created a unique challenge. Shubham and his team handled it brilliantly by offering to build a custom solution specifically for us. This involved additional paid development, but it was well worth the investment. The result is a smooth, reliable system that works for both of our customer types.

The support throughout has been exceptional — prompt, knowledgeable, and genuinely committed to helping us succeed. We’re very happy with Revize and look forward to a long-term partnership.

— Richard
Valentine Wigs

The app is top of the top. Customers have repeatedly thanked me for giving them the option to change their address after making a mistake, and it has saved me a lot of time. Additionally, the app's support team is always active and helpful. I highly recommend it and use it on all my stores.