Avis (150)
Affiner
-
Par note
Keeps failing when i upload videos. Also very outdated layout. Looks like 2010. You can do better than that.
Hello,
We apologize for the inconvenience you have experienced while uploading videos. We understand the frustration this may have caused. We recommend opening a support ticket in our system so that our technical team can investigate the issue further and provide a resolution.
However, please note that there are certain limitations imposed by Shopify's app guidelines and infrastructure. As a result, we are unable to implement all features and design elements that you may find in other platforms like WordPress. Unfortunately, Shopify does not support video uploads larger than 20MB, so it's unclear what specific issue you encountered on your end.
We genuinely appreciate your cooperation, and we assure you that we will make every effort to resolve the problem and provide you with a high-quality app experience. Once again, we apologize for any inconvenience caused.
Best regards,
ShopiDevs Team
I wish i could rate this better, but the real thing is that this app do not work properly on shopify, I do love how it works in wordpress but is not the same. Im about to cancel this app after 1 day with an error in my website where the banner is suppose to be.
Hi,
We respect your review. But bugs can happen in any app in the world. But we are always there to help you in our support section. Please open a support ticket we will surely solve your issue.
https://shopify.smartdatasoft.com/support/
I think if you contacted us before trying all day we could give you a solution easily. I think i already understand what was your problem.