Rich Returns & Exchanges

Rich Returns & Exchanges

Preços
A partir de $19/mês. Avaliação gratuita.
Classificação
4,9 (83)

Easify your return process with automated refunds, exchanges, store credit, prepaid labels, and more

Streamline your returns and exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & allows customers to quickly process returns and exchanges. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed throughout the entire returns and exchanges process with automated emails.

Streamline your returns and exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & allows customers to quickly process returns and exchanges. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed throughout the entire returns and exchanges process with automated emails. mais
  • Self-service, custom-branded return portal to reduce return processing time
  • Automate shipping return labels to make the entire process smooth for customers
  • Set up automated rules to accommodate your return policy and exchange terms
  • Keep your customers updated and happy with automated email notifications
  • Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems

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Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Shippo, ShipStation, EasyPost, Klaviyo, Shop Minis, Stripe

Preços

Standard

$19 /mês

Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync

  • 10 monthly returns ($1 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

Avaliação gratuita de 14 dias

Pro

$39 /mês

Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business

  • 50 monthly returns ($0.75 per extra return)
  • All Standard Features
  • Variant Exchanges
  • ResolutionHub
  • Analytics
  • Multi-Language Portal
  • CSV Export

Avaliação gratuita de 14 dias

Premium

$99 /mês

Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges

  • 100 monthly returns ($0.5 per extra return)
  • All Pro Features
  • Advanced Rules (10 included)
  • Reports & Trends
  • Auto-Refunds
  • Automatic Exchanges

Avaliação gratuita de 14 dias

Plus

$199 /mês

Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience

  • 500+ monthly returns (scalable)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking
  • API Access
  • Stripe Integration

Avaliação gratuita de 14 dias

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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço

Avaliações (83)

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
20 de novembro de 2024

we've been using rich returns for several years now, there has been some improvements the last few months and we are using the app with our shopify shop much more now. The customer service is always really helpful and you receive answers in a speedy manor. so if you ever have a problem, can't find a speicific setting or just have some feedback in general, you can be sure you'll receive help from an actual person and not just a bot. the integration with shopify is good and works well. No complaints on our side at all.

UND GRETEL
Alemanha
Aproximadamente 4 anos usando o app
28 de outubro de 2024

A really nice tool to have on your shop ! With a lot of customizations and a very helpful and friendly support. It is a must have for any companies.

etnies-eu
Suíça
4 meses usando o app
8 de agosto de 2024

We have been extremely satisfied with the quality of the app as well service we have received from Rich Returns. They continuously improve the functionality and capability of the app for an improved customer experience. Additionally they are quick to respond to support requests and are a breeze to work with.

Meindl USA
Estados Unidos
Quase 4 anos usando o app
Rich Returns & Exchanges deixou uma resposta 20 de setembro de 2024

Love to hear this! Thanks so much.

25 de julho de 2024

Very helpful! Extremely quick to respond. Very knowledgeable and super friendly. I was using a different returns app and I cancelled it. Customer service did not even come close to what I have received here.

falcon park
Estados Unidos
Quase 4 anos usando o app
Rich Returns & Exchanges deixou uma resposta 20 de setembro de 2024

We take pride in our customer support! Glad to hear you've had a positive experience. Thanks for your review :)

14 de novembro de 2024

Great support and service. Support team always quick to help and find solutions.

Peel
Estados Unidos
Aproximadamente 1 mês usando o app

Atendimento

Rich Returns & Exchanges pode responder a qualquer pergunta que você tenha sobre o app Rich Returns & Exchanges

Desenvolvedor

Rich Returns & Exchanges

AppHub LLC, 116 Huntington Avenue, 15th Floor, Boston, MA, 02116, US

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

Lançado

23 de janeiro de 2019

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