Rich Returns & Exchanges

We had a small technical issue, Osmand was available on the chat right away to support us! Turns out we had a small settings issue that Osmand quickly helped us discover. This app works very well for us!

The customer support is WONDERFUL!

Great app! They helped me changed something to suit my store better. Thanks! Easy to use as well!!!!!!

Really good product. I had used it in the past and went over to Happy Returns as a PayPal customer and came back, RichReturns is more flexible and better for our business!

We have been using Rich Returns for just under 2 years and find the portal very efficient both for CS agents and our customers. The team has always been on hand to offer quick support and is receptive to optimisation and suggestions we have given!

The best app we found for returns. The customer portal and backend settings are very simple to use, professional-looking, and functional. Customer support is responsive, helpful, and kind. One feature I think would be nice to add is if we can set a % restocking fee, rather than a flat dollar amount.

Très satisfaits de cette application pour la gestion et l'analyse de nos retours. Facile d'utilisation et support efficace

My whole experience with this app has been amazing. They were very quick to respond to any request and fast to implement resolutions. Definitely recommended.

Great app! The customer support has always been very quick and helpful. Rich Returns is very easy to use not only for us but also for our customers. We would recommend it!

A good way for us to do return and also get customer return data that we can analyse to improve our products for the future. Their customer support team has been very helpful as well.

Great app for our return shipments. We can offer free returns from county's outside the EU to our warehouse within the EU because of Rich Returns. Special thanks to Andrej from support!