리뷰 (80)

전체 평점
4.9
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 1월 4일

Fast and always insightful and helpful responses to any and all queries. I've been using rich returns for years - longer than any other app. They have been unwavering and consistent in their quality and customer support. The product works well and more than meets our needs.

ForTheFit.com
미국
앱 사용 기간 3년 초과
답글 Rich Returns & Exchanges개 2024년 1월 31일

Thank you for taking the time to share your experience with Rich Returns. We're delighted to hear that your experience with our product has been enjoyable. We greatly appreciate your kind words about our unwavering quality and customer support. If you ever have any more queries or need assistance, please don't hesitate to reach out. Thank you for choosing Rich Returns!

2023년 12월 20일

We have only had best experience using the app. Not only that, Andrej from the support is super helpful when we experience any issue. Highly recommended to any merchants who want to take their return game to the next level!

TwoTags
오스트레일리아
앱 사용 기간 3년 초과
답글 Rich Returns & Exchanges개 2024년 1월 2일

Thank you for your 5 star rating! We're glad to hear that you are having a wonderful experience using the Rich returns app and that Andrej from our support was also very helpful. We're glad that you would recommend us to other merchants who want to take their return game to the next level!

2023년 9월 20일

Great staff, very helpful and friendly (Andrej)

Vesternet
영국
앱 사용 기간 4년 초과
답글 Rich Returns & Exchanges개 2023년 9월 22일

Thank you for taking the time to leave a review for our returns and exchanges app! Glad to hear that Andrej was very helpful and friendly! Please let us know if there's anything else we can help with.

2021년 4월 29일

Great app for handling returns, but also amazing customer service! Would recommend the app to everyone.

lala Berlin
독일
앱 사용 기간 대략 4년
2023년 7월 21일

The app's user-friendly interface makes the entire process seamless. From initiating a return request to tracking the status of my returns, everything is intuitive and straightforward.

One of the standout features of RichReturns is the pre-filled return labels. It saves me so much time and effort, not having to manually fill out all the shipping details. Plus, the integration with major shipping carriers ensures that my returns are handled securely and efficiently.

What's truly impressive is the promptness of their customer service. Whenever I encountered a query or needed assistance, the support team was quick to respond, and they resolved my issues with professionalism and care. Shoutout to Andrej.

RichReturns is a game-changer for anyone who shops online frequently. It streamlines the returns process, offers excellent customer support, and provides valuable insights for better management. I couldn't be happier with this app, and I highly recommend it to all online shoppers out there!

Anvanda
미국
앱 사용 기간 3년 초과
답글 Rich Returns & Exchanges개 2023년 7월 24일

Thank you so much for your 5 star rating! We really appreciate it, as it means a lot to us. We are so glad to hear that you had a great experience with RichReturns and that our user-friendly interface made the process seamless.

Saving time with pre-filled return labels is a huge plus and glad to hear it's saving you time and effort! It is fantastic to know that you had a good experience with our customer service, and we are glad that Andrej was able to help you out.

Thank you again for the review and if there's anything else we can help with, please let us know!

2022년 11월 8일

Really good product. I had used it in the past and went over to Happy Returns as a PayPal customer and came back, RichReturns is more flexible and better for our business!

Malo'o Racks
미국
앱 사용 기간 3년 초과
2020년 5월 11일

Great app, very easy to install and customize.
I needed something flexible and I found what I was looking for.
Their technical support is a strength, Laura is fantastic, she answers 24/7, always kind, fast and decisive. Any request is handled effectively and competently. This is great, because it allows me to focus on my work and not on the platform.
I am fully satisfied with the choice made.

STIRPARO Lingerie Stylists
이탈리아
앱 사용 기간 3년 초과
2023년 6월 23일

We have used the Rich Returns for a couple of years.Set up was extremely easy and support is excellent.

SRC Health
오스트레일리아
앱 사용 기간 3년 초과
답글 Rich Returns & Exchanges개 2023년 6월 23일

First, thank you for being a long-time user of Rich Returns! Second, thank you for the review and glad you find the app easy-to-use and the support helpful. Please let us know if there's anything else we can help with.

2023년 8월 10일

People, you must use this. It pays for itself over and over and over if you have any type of customer service in the area of returns. Set the rules, go do something else that makes money instead of paying someone to handle it and watch returns AND exchanges automate. It's awesome.

The Candleberry® Candle Company
미국
앱 사용 기간 대략 3년
답글 Rich Returns & Exchanges개 2023년 8월 17일

Thank you for the 5-star review. We really appreciate your feedback about how the allows merchants to focus on real money-making tasks instead of manually processing reviews. Thank you again!

2019년 12월 4일

It has worked as advertised and they are always looking to make improvements. I would recommend this as your automated return app.

Indy Brand
미국
앱 사용 기간 대략 3년