리뷰 (76)
상세 검색
-
평점별
The work done by Andrej on helping us complete the set up was fantastic. We are excited to see a change in how we do customer service.
Great ease of use, very available to connect with questions. Looks for solutions. My clients have been very happy with Rich Returns. Its intended growth path looks great!
Thank you for the 5-star rating! We really appreciate the kind words about our returns app and level of service. Your clients have been happy with Rich Returns, which makes us very proud. Thank you again for your great review!
Rich Returns provides a relatively quick and easy solution for small businesses. They allow for some customization options which are very helpful, but isn't as fully robust as a full ERP or Order Management System solution. The team is also super helpful and quick to reply when we encounter issues.
Great app, really friendly to use and the price is really good compared to others on the market. Andrej's help from the customer team has been superb and accurate every time we need assistance with something. Thank you!
This app has made our exchange/return process much smoother and easier for customers and staff! Great customer support too.
We are so glad to have you onboard!
Thanks so much for taking the time and effort to leave a review. It’s wonderful to know we can help your store with its returns.
We'll make sure to let everyone on the support team know ❤️ You put a big smile on their faces all the way from Australia!
Awesome app! it is very easy to use and there are lots of different features available. The customer service is very fast, friendly and helpful.
So even if we had some trouble or missing features, the customer service acted promptly to find a workaround with us immediately or considered to add features in the future.
So by now we just went online with the app, we do not have had the chance to test e.g. the analytics feature by now, but as the rest works perfectly I cannot imagine that there will be any problems. :-)
For us as a shoe brand the perfect tool for managing and analysing returns. Especially the smooth process of managing exchanges will help to keep our customers happy. Onboarding was easy, customer support is great.
Support has been great! I'm new to Shopify and therefor new to Rich Returns. Andrej from support provided EXCELLENT service and stood by to help me solve some setup problems. Even when I was finished, or thought I was finished, he proactively monitored my account for problems and reached out with the solution right away. So far I am very impressed with the product & service!
Thank you for your 5-star rating and for your kind words about Andrej's excellent service! We are delighted to hear that you are finding Rich Returns easy to use and appreciate your kind words regarding Andrej's proactive monitoring of your account and his tireless efforts to ensure you have a great experience with our returns and exchanges app.
RICH Returns is a simple yet effective returns solution that meets our every need. We would like to see some more customization options for the "internal" dashboard (i.e. updating columns, filtering returns, etc.). The support team is phenomenal, and always responds to queries in a timely manner. Would reccomend RICH to any customer-oriented teams.
Thank you so much for your 5 star review! We are truly grateful for your kind words and thrilled to hear that RICH Returns was able to meet your every need. We also appreciate your feedback/suggestions about the internal dashboard and the great support team. Thank you again!
What a great app! For my fellow dutch shopify owners, dit is een app die ik je zeker wil aanraden voor je retour procedure.