Rich Returns & Exchanges , 74 avaliações
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Support has been great! I'm new to Shopify and therefor new to Rich Returns. Andrej from support provided EXCELLENT service and stood by to help me solve some setup problems. Even when I was finished, or thought I was finished, he proactively monitored my account for problems and reached out with the solution right away. So far I am very impressed with the product & service!
Thank you for your 5-star rating and for your kind words about Andrej's excellent service! We are delighted to hear that you are finding Rich Returns easy to use and appreciate your kind words regarding Andrej's proactive monitoring of your account and his tireless efforts to ensure you have a great experience with our returns and exchanges app.
I recently started using Rich Returns app for my e-commerce store. The setup was incredibly easy and I was able to get it up and running quickly. I especially appreciated the multilingual features.
The return portal itself is well-designed, with plenty of branding options to help me maintain a consistent brand image. It's also easy to use, which I know my customers appreciate.
Whenever I've needed assistance, the customer support team has been very responsive and helpful.
Thank you so much for your five star review! We are thrilled that you have been able to get the Rich Returns app up and running quickly with its easy setup and appreciate the fact that you took note of its multilingual features. We are also glad that you found the return portal to be well-designed and the customer support team to be responsive and helpful. Your kind words are much appreciated. If there's anything else we can help with, please let us know.
Andrej has been super speedy, helpful and personable with support needs. Overall we appreciate the features of this app and it allows us to manage large volume returns with ease.
First, thank you for being a valued user for over 11 months! Thank you so much for giving our returns app a 5-star rating. We are so glad to hear that Andrej has been speedy, helpful, and personable with your support needs. We appreciate your positive feedback on the features our app offers, and it's great to hear that it lets you manage large volume returns with ease.
Very Nice app. For our purpose the best return app in the app store right now.
What really stands out is the support. Thanks Andrej for your help whenever I contact you.
Thank you for your 5-star rating! We’re happy to hear that you’ve found Rich Returns to be the best return app and are especially grateful for the compliments on our customer service! Your support is appreciated. Thank you again!
Great ease of use, very available to connect with questions. Looks for solutions. My clients have been very happy with Rich Returns. Its intended growth path looks great!
Thank you for the 5-star rating! We really appreciate the kind words about our returns app and level of service. Your clients have been happy with Rich Returns, which makes us very proud. Thank you again for your great review!
RICH Returns is a simple yet effective returns solution that meets our every need. We would like to see some more customization options for the "internal" dashboard (i.e. updating columns, filtering returns, etc.). The support team is phenomenal, and always responds to queries in a timely manner. Would reccomend RICH to any customer-oriented teams.
Thank you so much for your 5 star review! We are truly grateful for your kind words and thrilled to hear that RICH Returns was able to meet your every need. We also appreciate your feedback/suggestions about the internal dashboard and the great support team. Thank you again!
We have used the Rich Returns for a couple of years.Set up was extremely easy and support is excellent.
First, thank you for being a long-time user of Rich Returns! Second, thank you for the review and glad you find the app easy-to-use and the support helpful. Please let us know if there's anything else we can help with.
Great staff, very helpful and friendly (Andrej)
Thank you for taking the time to leave a review for our returns and exchanges app! Glad to hear that Andrej was very helpful and friendly! Please let us know if there's anything else we can help with.
Support from Andrej has been superb in clearing up my confusion and queries.After researching a few return apps...no regrets going with Rich.
Thank you so much for your 5-star rating! We are so pleased to hear that your experience with our return app was great and that Andrej has been fantastic with his support in helping you clear up confusion and queries. It means a lot to us to hear how happy you are and we are glad you have no regrets going with us. Thank you again for your wonderful review!
Wonderful app, helped us a lot.
Especially ultra-quick and efficient customer service (chat). Thanks Andrej !
Recommand.
Thank you for your fantastic 5-star review! We're thrilled to hear that Rich Returns is positively impacting your experience and you found our customer service, especially Andrej, quick and efficient. Your recommendation means a lot to us and fuels our drive to continually improve. Thanks again for your trust and support.