評論 (92)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年8月8日

We have been extremely satisfied with the quality of the app as well service we have received from Rich Returns. They continuously improve the functionality and capability of the app for an improved customer experience. Additionally they are quick to respond to support requests and are a breeze to work with.

Meindl USA
美國
使用應用程式 接近4年
Rich Returns & Exchanges 已回覆 2024年9月20日

Love to hear this! Thanks so much.

2024年3月7日

Great solution that can scale with you as your business grows.

Gives you all the tools to provide a seamless returns and exchanges experience to customers. Also, very insightful data to help you improve.

Crossrope
美國
使用應用程式 接近4年
Rich Returns & Exchanges 已回覆 2024年3月11日

Thank you for taking the time to share your positive experience with our solution! We're thrilled to hear that our platform has proven to be a great fit for your business needs and that you find it scalable as your business grows.

Ensuring a seamless returns and exchanges experience for customers is a key priority for us, and we're delighted to know that our tools have contributed to this aspect of your operations. Additionally, it's fantastic to hear that you find the data insights provided by our solution valuable for continuous improvement.

We appreciate your feedback and look forward to supporting your business as it continues to thrive. If you have any further comments or suggestions, feel free to reach out – we're here to help!

2024年7月5日

Handles returns very well plus has all the customisations and integrations we need.

Support team have been really impressive. Quick to talk with me and provided solutions to all my questions. Keep doing what you're doing!

Dermalogica UK
英國
使用應用程式 接近4年
Rich Returns & Exchanges 已回覆 2024年9月20日

Will do, thank you!

2024年4月23日

I've used this app for my store for years, and am really happy with the features for the price. The team are SUPER responsive and always extremely accommodating with any help requests. For any business that needs a simple, streamlined returns portal, this is the one!

Nobody's Princess
澳洲
使用應用程式 接近2年
Rich Returns & Exchanges 已回覆 2024年9月20日

Appreciate the kind words! Thank you.

2024年5月17日

We are a sporting goods company, and Rich Returns has been an amazing addition to our e-commerce store. It has made our return and exchange process so much easier for our customers and team to manage and view reports. RichReturns is user friendly even for those who are not that tech savy. After researching and consulting with other apps we chose RichReturns because they offered the tech support and unique customizations we needed for our store. Andrej, has been exceptional in responding and helping us set up our account and navigate any changes we needed along the way. Highly recommend this for business that want a seamless, customizable, and more efficient way for handling and managing exchanges and returns.

The Kinetic Arm
美國
使用應用程式 大約2個月
Rich Returns & Exchanges 已回覆 2024年9月20日

Wow, thank you for taking the time to write such a thorough review. We're so glad you've had a positive experience!

2024年4月25日

We used a different returns app but it was really slow and expensive. We switched to Rich Returns and couldn't be happier. Andrej goes out of his way to provide support for any issues and the app works great. It is very responsive and gives a lot of customization options. It also works out cheaper than other return apps in the long run. Will definitely recommend - 10/10!

Parkas South Africa
南非
使用應用程式 29天
Rich Returns & Exchanges 已回覆 2024年9月20日

Andrej is a rock star! We're proud of the support we offer. Glad you've had such a positive experience, thank you for the review.

2024年8月16日

Customer support is highly responsive and ensures prompt, friendly communication!

MIZIZI
美國
使用應用程式 2年多
Rich Returns & Exchanges 已回覆 2024年9月20日

We take pride in our support! Thanks for your review.

2025年2月21日

Andrej is always kind and helpful and quick to respond.

Sanitas Professional
美國
2024年4月5日

Very quick responses.

Showcase
加拿大
使用應用程式 2年多
Rich Returns & Exchanges 已回覆 2024年7月10日

Thank you for sharing your experience with Rich Returns and our team! We're thrilled that our customer support team has been able to solve your queries quickly and efficiently.

2023年9月20日

Great staff, very helpful and friendly (Andrej)

Vesternet
英國
使用應用程式 4年多
Rich Returns & Exchanges 已回覆 2023年9月22日

Thank you for taking the time to leave a review for our returns and exchanges app! Glad to hear that Andrej was very helpful and friendly! Please let us know if there's anything else we can help with.