評價 (83)

整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年12月20日

We have only had best experience using the app. Not only that, Andrej from the support is super helpful when we experience any issue. Highly recommended to any merchants who want to take their return game to the next level!

TwoTags
澳洲
使用應用程式 3年多
Rich Returns & Exchanges 已回覆 2024年1月2日

Thank you for your 5 star rating! We're glad to hear that you are having a wonderful experience using the Rich returns app and that Andrej from our support was also very helpful. We're glad that you would recommend us to other merchants who want to take their return game to the next level!

2024年1月4日

Fast and always insightful and helpful responses to any and all queries. I've been using rich returns for years - longer than any other app. They have been unwavering and consistent in their quality and customer support. The product works well and more than meets our needs.

ForTheFit.com
美國
使用應用程式 3年多
Rich Returns & Exchanges 已回覆 2024年1月31日

Thank you for taking the time to share your experience with Rich Returns. We're delighted to hear that your experience with our product has been enjoyable. We greatly appreciate your kind words about our unwavering quality and customer support. If you ever have any more queries or need assistance, please don't hesitate to reach out. Thank you for choosing Rich Returns!

2024年4月25日

We used a different returns app but it was really slow and expensive. We switched to Rich Returns and couldn't be happier. Andrej goes out of his way to provide support for any issues and the app works great. It is very responsive and gives a lot of customization options. It also works out cheaper than other return apps in the long run. Will definitely recommend - 10/10!

Parkas South Africa
南非
使用應用程式 29天
Rich Returns & Exchanges 已回覆 2024年9月20日

Andrej is a rock star! We're proud of the support we offer. Glad you've had such a positive experience, thank you for the review.

2024年2月7日

Excellent app and even better customer support! Very easy to set-up and get going and if you have any questions, the team is very responsive and supportive! Highly recommend with no reservations!

Thermo Recovery Wear
美國
使用應用程式 大約1個月
Rich Returns & Exchanges 已回覆 2024年2月21日

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you found the set-up process easy and that our customer support team exceeded your expectations. Providing excellent customer support is a top priority for us, and we're glad to know that it made a difference for you. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to continuing to meet your expectations.

2024年1月11日

Very easy to use, and customer support is helpful and responsive!

Stunt Puppy
美國
使用應用程式 大約4年
Rich Returns & Exchanges 已回覆 2024年2月21日

Thank you for your kind words! We're delighted to hear that you find our app easy to use and that our customer support team has been helpful and responsive. Making your experience seamless and providing prompt assistance are priorities for us. If you ever have additional feedback or questions, please feel free to reach out. We appreciate your support and look forward to continuing to provide you with excellent service!

2024年4月5日

Very quick responses.

Showcase
加拿大
使用應用程式 2年多
Rich Returns & Exchanges 已回覆 2024年7月10日

Thank you for sharing your experience with Rich Returns and our team! We're thrilled that our customer support team has been able to solve your queries quickly and efficiently.

2023年9月20日

Great staff, very helpful and friendly (Andrej)

Vesternet
英國
使用應用程式 4年多
Rich Returns & Exchanges 已回覆 2023年9月22日

Thank you for taking the time to leave a review for our returns and exchanges app! Glad to hear that Andrej was very helpful and friendly! Please let us know if there's anything else we can help with.

2021年4月29日

Great app for handling returns, but also amazing customer service! Would recommend the app to everyone.

lala Berlin
德國
使用應用程式 大約4年
2023年7月21日

The app's user-friendly interface makes the entire process seamless. From initiating a return request to tracking the status of my returns, everything is intuitive and straightforward.

One of the standout features of RichReturns is the pre-filled return labels. It saves me so much time and effort, not having to manually fill out all the shipping details. Plus, the integration with major shipping carriers ensures that my returns are handled securely and efficiently.

What's truly impressive is the promptness of their customer service. Whenever I encountered a query or needed assistance, the support team was quick to respond, and they resolved my issues with professionalism and care. Shoutout to Andrej.

RichReturns is a game-changer for anyone who shops online frequently. It streamlines the returns process, offers excellent customer support, and provides valuable insights for better management. I couldn't be happier with this app, and I highly recommend it to all online shoppers out there!

Anvanda
美國
使用應用程式 3年多
Rich Returns & Exchanges 已回覆 2023年7月24日

Thank you so much for your 5 star rating! We really appreciate it, as it means a lot to us. We are so glad to hear that you had a great experience with RichReturns and that our user-friendly interface made the process seamless.

Saving time with pre-filled return labels is a huge plus and glad to hear it's saving you time and effort! It is fantastic to know that you had a good experience with our customer service, and we are glad that Andrej was able to help you out.

Thank you again for the review and if there's anything else we can help with, please let us know!

2022年11月8日

Really good product. I had used it in the past and went over to Happy Returns as a PayPal customer and came back, RichReturns is more flexible and better for our business!

Malo'o Racks
美國
使用應用程式 3年多