Rich Returns

Automate your returns. Offer Exchanges to OTHER products.

From $9/month. 7-day free trial. Additional charges may apply.


4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars
1 - 10 of 31 reviews


I downloaded about a dozen apps before finding this one. It's perfect for exactly what I needed and is priced reasonably

Mayoristas Ave María

La aplicación es útil y sencilla de usar, tanto para el administrador como para los clientes. Funciona perfecto para la gestión o retorno de productos.
El soporte es ágil, rápido y eficiente.


Great app for our return shipments. We can offer free returns from county's outside the EU to our warehouse within the EU because of Rich Returns. Special thanks to Andrej from support!

Aya Healthcare

The team over at Rich Returns is amazing. Super helpful and fast!
The app has allowed us to make a very simple exchange platform for our customers. A+


Rich returns has been helpful and support answers back \ which is the most important thing when installing an app on your precious store. Great for small businesses.

POM Amsterdam

Great app! The customer support has always been very quick and helpful. Rich Returns is very easy to use not only for us but also for our customers. We would recommend it!

Saint and Sofia UK

We have been using Rich Returns for just under 2 years and find the portal very efficient both for CS agents and our customers. The team has always been on hand to offer quick support and is receptive to optimisation and suggestions we have given!


This app has been really great so far. Compared to other return apps it is a very reasonable price and we have also have had great help from their support team figuring out a problem with generating return labels as opposed to regular labels. Great customer service.

We finally found an app that would allow us to modify the process exactly as we need it. Customer support has also been quick and helpful.


A good way for us to do return and also get customer return data that we can analyse to improve our products for the future. Their customer support team has been very helpful as well.

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