Rich Returns & Exchanges

Rich Returns & Exchanges

Prezzi
A partire da $19/mese. Prova gratuita disponibile.
Valutazione
4,8 (72)

Automate returns & exchanges. Convert refunds to revenue with self-service returns.

Automated rules handle return approvals, eligibility windows, and refund types. Prepaid labels from 50+ carriers: UPS, USPS, Shippo, EasyPost, ShipStation, Canada Post. Exchange-first design: offer swaps or store credit before issuing refunds. Boost your revenue retention rate, reduce service times, enhance customer satisfaction, and optimise your operations.

Automated rules handle return approvals, eligibility windows, and refund types. Prepaid labels from 50+ carriers: UPS, USPS, Shippo, EasyPost, ShipStation, Canada Post. Exchange-first design: offer swaps or store credit before issuing refunds. Boost your revenue retention rate, reduce service times, enhance customer satisfaction, and optimise your operations. altro
  • Self-service portal on your domain: branded, mobile-friendly, no login required.
  • Shop App integration (US merchants): much more returns retained as revenue.
  • Rule Builder: Automate eligibility, approvals, refund logic, fees, and labels
  • Prepaid return labels from 50+ carriers: UPS, Shippo, EasyPost, ShipStation.
  • Exchange-first flows: incentivize swaps and store credit over refunds.

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Prezzi

Scegli il piano più adatto alla tua attività.

Standard

$19 /mese

Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync

Funzionalità

  • 10 monthly returns ($1 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Return Labels
  • Customer Notifications
  • Custom Return Reasons

Prova gratuita di 30 giorni

Pro

$39 /mese

Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business

Funzionalità

  • 50 monthly returns $0.75 per extra
  • All Standard Features
  • Variant Exchanges
  • ResolutionHub
  • Analytics
  • Multi-Language Portal
  • CSV Export

Prova gratuita di 30 giorni

Premium

$99 /mese

Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges

Funzionalità

  • 100 monthly returns $0.5 per extra
  • All Pro Features
  • Advanced Rules (10 included)
  • Reports & Trends
  • Auto-Refunds
  • Automatic Exchanges

Prova gratuita di 30 giorni

Enterprise Plus

$199 /mese

Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience

Funzionalità

  • 500+ monthly returns (scalable)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking
  • API Access
  • Stripe Integration

Prova gratuita di 30 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (72)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 93% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
26 maggio 2025

App does not really support multi-language. Very poor implementation with limitations.

For a claim it is not suitable. Also you have to pay extra for photo upload of customer and video is not even support.

Support is poor. You try to solve issues, but only standard answers follow which do not solve the problems.

App is quite basic. It is not made as a plattform, because every manual interaction has to be handled through another tool or shopify.

Onboarding support poor.

KAQTU Design
Svizzera
11 giorni di utilizzo dell’app
28 febbraio 2025

Anrej and the team are incredibly responsive to questions regarding functionality or troubleshooting. We have been using Rich Returns for several months now and are impressed with all it can do. This has grown our exchange program, helped us retain customers and revenue, and cut down on workload and errors internally. I researched several competitors before deciding on Rich Returns and am very pleased with our decision.

Shop Cadets
Stati Uniti
5 mesi di utilizzo dell’app
24 febbraio 2025

I have been using this app for several years. They are constantly improving and adding new features. Their support is also very responsive if any issues arise. Happy to give this 5-star review!

Puzzle Ring Store
Stati Uniti
Circa 4 anni di utilizzo dell’app

Assistenza

Assistenza per l’app fornita da Rich Returns & Exchanges.

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Sviluppatore

Rich Returns & Exchanges

AppHub LLC, 116 Huntington Avenue, 15th Floor, Boston, MA, 02116, US

Lanciata

23 gennaio 2019

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