Rich Returns

Automate Your Returns and Offer Exchanges for OTHER Products.

Alkaen $9/kuukausi. 7 päivän maksuton kokeilu. Lisämaksuja voidaan soveltaa.

Sovelluksen kohokohdat

  • Nopeustestattu: ei vaikuta verkkokauppaasi

returns, exchanges, rma, exchange, return, rich returns

Keskeiset arvot -osio

Automate Returns Management

Fully-customizable return portal for your customers. One central dashboard for your team to manage returns and exchanges.

Exchanges for OTHER Products

Turn refunds into exchanges with our 1-Click exchanges including exchanges for other products. Keep sales and make customers happy!

Analytics, Labels & QR-Codes

Gain actionable insights to make better business decisions that directly drive growth. Offer return labels & QR-codes to drive loyalty.

Sovelluksen tiedot

Rich Returns

Rich Returns

A complete Shopify returns and exchanges solution for Shopify & Shopify Plus

Rich Returns is a fully-featured Shopify return app that enables small and large brands to automatically process returns, exchanges, and refunds for their store through their custom-branded returns portal while maximizing profits.

Merchants use our easy RMA plugin to automate returns and exchanges, improve customer satisfaction, boost trust, and create a positive return and exchange post-purchase experience.

RMA (Return Merchandise Authorization) allows customers to request a return or exchange in just a few clicks, saving you valuable communication time.

It’s easy to get started today with extensive documentation and responsive customer support to answer all of your questions and help with setup.

Easy Returns & RMA

  • Perfect tool for return management: Save time and money by tracking and managing all your product returns, product exchanges, refunds, and RMA requests in one central dashboard
  • Offer exchanges, store credit and refunds on your own terms. Auto-approve returns
  • Keep your customers in the loop with automated email notifications
  • Return window based on delivery date
  • Allow customer to upload photos of product damage or issues
  • Set ineligible products that can't be returned
  • Multi-Language support: great for international stores who need cross-border return capability (rücksendung and retoure)

Exchange product for another variant or entirely different product

  • Offer instant variant exchanges based on your live inventory
  • Offer exchanges for all items within your Shopify collections based on smart rules
  • Automatically create exchange orders in your Shopify store directly from Rich Returns to save time

Analytics & Business Intelligence

  • Access detailed reports such as: What are the most common return reasons per variant in the last month?
  • CSV Exports for off-line analysis
  • Public REST API for deeper integration

Fully Customized Returns Portal

  • Control the look and feel of your return center: add a logo, background, colors, and more *Set a custom domain for your returns portal

Automate Prepaid Shipping Labels Using Our Return Shipping Label Tool

  • Connect with one of our supported Label-Platforms that power 50+ carriers worldwide: USPS, UPS, Fedex, DHL, RoyalMail, Hermes, DPD, Australia Post and many more!
  • Build a great customer experience by offering Return Labels to ensure the return order process is as seamless as possible
  • Generate return labels automatically using Rich Returns RMA solution or upload prepaid labels manually

Data Protection

  • Ensure Data Protection & GDPR Compliance for your customers

Julkaisupäivä

Integroituu seuraavien kanssa

  • Shippo
  • ShipStation
  • EasyPost
  • Klaviyo
  • 85+ Global Carriers
  • Intercom
Rich Returns

Rich Returns

A complete Shopify returns and exchanges solution for Shopify & Shopify Plus

Rich Returns is a fully-featured Shopify return app that enables small and large brands to automatically process returns, exchanges, and refunds for their store through their custom-branded returns portal while maximizing profits.

Merchants use our easy RMA plugin to automate returns and exchanges, improve customer satisfaction, boost trust, and create a positive return and exchange post-purchase experience.

RMA (Return Merchandise Authorization) allows customers to request a return or exchange in just a few clicks, saving you valuable communication time.

It’s easy to get started today with extensive documentation and responsive customer support to answer all of your questions and help with setup.

Easy Returns & RMA

  • Perfect tool for return management: Save time and money by tracking and managing all your product returns, product exchanges, refunds, and RMA requests in one central dashboard
  • Offer exchanges, store credit and refunds on your own terms. Auto-approve returns
  • Keep your customers in the loop with automated email notifications
  • Return window based on delivery date
  • Allow customer to upload photos of product damage or issues
  • Set ineligible products that can't be returned
  • Multi-Language support: great for international stores who need cross-border return capability (rücksendung and retoure)

Exchange product for another variant or entirely different product

  • Offer instant variant exchanges based on your live inventory
  • Offer exchanges for all items within your Shopify collections based on smart rules
  • Automatically create exchange orders in your Shopify store directly from Rich Returns to save time

Analytics & Business Intelligence

  • Access detailed reports such as: What are the most common return reasons per variant in the last month?
  • CSV Exports for off-line analysis
  • Public REST API for deeper integration

Fully Customized Returns Portal

  • Control the look and feel of your return center: add a logo, background, colors, and more *Set a custom domain for your returns portal

Automate Prepaid Shipping Labels Using Our Return Shipping Label Tool

  • Connect with one of our supported Label-Platforms that power 50+ carriers worldwide: USPS, UPS, Fedex, DHL, RoyalMail, Hermes, DPD, Australia Post and many more!
  • Build a great customer experience by offering Return Labels to ensure the return order process is as seamless as possible
  • Generate return labels automatically using Rich Returns RMA solution or upload prepaid labels manually

Data Protection

  • Ensure Data Protection & GDPR Compliance for your customers

Julkaisupäivä

Integroituu seuraavien kanssa

  • Shippo
  • ShipStation
  • EasyPost
  • Klaviyo
  • 85+ Global Carriers
  • Intercom

Hinnoittelu 7 päivän ilmainen kokeilu

Näytä kaikki hinnoitteluvaihtoehdot

Standard

$9/kuukausi

Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync

  • 20 monthly returns ($0.5 per extra return)
  • Branded Returns Portal
  • Automated Prepaid Labels
  • Customer Notifications
  • Custom Return Reasons

Pro

$29/kuukausi

Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business

  • 100 monthly returns ($0.5 per extra return)
  • All Standard Features
  • Variant Exchanges
  • Advanced Analytics Dashboard
  • Language Customization

Premium

$99/kuukausi

Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges

  • 400 monthly returns ($0.5 per extra return)
  • All Pro Features
  • Advanced Rules (10 included)
  • Advanced Reports & Trends

Plus

$199/kuukausi

Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience

  • 1000+ monthly returns (larger plans available)
  • All Premium Features
  • Custom Domain
  • International Labels
  • Auto-Tracking
  • API Access
  • Audit Log

* Kaikki maksut laskutetaan valuutassa USD.
** Toistuvat maksut, mukaan lukien kuukausittaiset tai käyttöpohjaiset maksut, laskutetaan 30 päivän välein.

Arvostelut

4.7 /5 tähteä

Kokonaisarviointi heijastaa sovelluksen nykytilaa. Se käsittää kaikki sovellusarvostelut, mutta priorisoi viimeisimmät.

Lukumäärä luokitustasoa kohden
  • 92 % luokituksista on 5 tähteä
  • 3 % luokituksista on 4 tähteä
  • 3 % luokituksista on 3 tähteä
  • 0 % luokituksista on 2 tähteä
  • 3 % luokituksista on 1 tähteä

Luettelo arvosteluista

Suodata ja lajittele arvosteluja

  • Anya's Shop

    Toimipaikka Yhdysvallat
    Sovelluksen käyttöaika Noin 2 tuntia

    Support was really great in answering my questions before installation. I expect we will get a lot of great use in this app. I will update this review after we have used it for a longer period.

  • Brilliant

    Toimipaikka Yhdysvallat
    Sovelluksen käyttöaika 6 kuukautta

    Rich Returns provides a relatively quick and easy solution for small businesses. They allow for some customization options which are very helpful, but isn't as fully robust as a full ERP or Order Management System solution. The team is also super helpful and quick to reply when we encounter issues.

  • Tile Club

    Toimipaikka Yhdysvallat
    Sovelluksen käyttöaika Yli vuosi

    The best app we found for returns. The customer portal and backend settings are very simple to use, professional-looking, and functional. Customer support is responsive, helpful, and kind. One feature I think would be nice to add is if we can set a % restocking fee, rather than a flat dollar amount.

    Kehittäjän vastaus
    10. elokuu 2022

    Thank you for the note! We value our customers and will take your feedback like into consideration for our roadmap!

Sovelluksen Rich Returns kaltaiset sovellukset

  • Return Prime: Order Returns

    Return Prime: Order Returns

    Returns centre with refund, exchanges to avoid shipping loop

    5.0 /5 tähteä(253arvostelus)
    Ilmainen sopimus käytettävissä
  • AfterShip Returns Center

    AfterShip Returns Center

    Return Label, Store Credit, Exchange, Return Policy, Refunds

    4.6 /5 tähteä(1799arvostelus)
    Ilmainen sopimus käytettävissä
  • Parcel Panel Order Tracking

    Parcel Panel Order Tracking

    Track Order Status, Order Lookup, Tracking Page, Order Tracker

    4.9 /5 tähteä(639arvostelus)
    Ilmainen sopimus käytettävissä
  • AfterShip Order Tracking & SMS

    AfterShip Order Tracking & SMS

    Order Lookup, Track Order Status, Tracking Page, Insurance

    4.7 /5 tähteä(3551arvostelus)
    Ilmainen sopimus käytettävissä