Rich Returns & Exchanges
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Return app that automates your returns, exchanges, refunds, prepaid return labels, and store credit!
Streamline your return process to save time and improve customer satisfaction with our automated returns app. Create a custom-branded returns portal that integrates with your store & allows customers to quickly process returns and exchanges. Easily suggest exchanges instead of returns to recapture lost revenue. Automatically generate prepaid return labels from 50+ carriers worldwide. Keep your customers informed throughout the entire returns and exchanges process with automated email updates.
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Self-service custom-branded return page to save merchants return processing time
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Automate shipping return labels to make the entire process smooth for customers
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Set up automated rules to accommodate your return policy and exchange terms
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Keep your customers updated and happy with automated email notifications
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Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems
定价
14 天免费试用Standard
$19/月
Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync
- 10 monthly returns ($1 per extra return)
- Branded Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
Pro
$39/月
Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business
- 50 monthly returns ($0.75 per extra return)
- All Standard Features
- Variant Exchanges
- Analytics Dashboard
- Language Customization
- CSV Export
Premium
$99/月
Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges
- 100 monthly returns ($0.5 per extra return)
- All Pro Features
- Advanced Rules (10 included)
- Reports & Trends
- Auto-Refunds
- Automatic Exchanges
Plus
$199/月
Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience
- 500+ monthly returns (larger plans available)
- All Premium Features
- Custom Domain
- International Labels
- Auto-Tracking
- API Access
- Audit Log
Standard
$19/月
Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync
- 10 monthly returns ($1 per extra return)
- Branded Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
Pro
$39/月
Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business
- 50 monthly returns ($0.75 per extra return)
- All Standard Features
- Variant Exchanges
- Analytics Dashboard
- Language Customization
- CSV Export
Premium
$99/月
Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges
- 100 monthly returns ($0.5 per extra return)
- All Pro Features
- Advanced Rules (10 included)
- Reports & Trends
- Auto-Refunds
- Automatic Exchanges
Plus
$199/月
Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience
- 500+ monthly returns (larger plans available)
- All Premium Features
- Custom Domain
- International Labels
- Auto-Tracking
- API Access
- Audit Log
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项
65 条评论
We have been using Rich Returns for a couple weeks now and so far, so good! We are on the basic plan and while it does not accommodate exchanges, it does expedite the entire return process and makes refunds very simple! The support team has been very helpful and quick to respond which is great. We are hoping for a few updates to the app that will make Rich Returns even more competitive with larger, more popular return apps, but all in all this has been a great app to get our returns organized, in one place, and to expedite the process. Highly Recommend!
Welcome to Rich Returns! We're glad that you're having a great start to enjoying our platform and the automated returns process! Let us know how else we can continue to help.
People, you must use this. It pays for itself over and over and over if you have any type of customer service in the area of returns. Set the rules, go do something else that makes money instead of paying someone to handle it and watch returns AND exchanges automate. It's awesome.
Thank you for the 5-star review. We really appreciate your feedback about how the allows merchants to focus on real money-making tasks instead of manually processing reviews. Thank you again!
I recently started using Rich Returns app for my e-commerce store. The setup was incredibly easy and I was able to get it up and running quickly. I especially appreciated the multilingual features.
The return portal itself is well-designed, with plenty of branding options to help me maintain a consistent brand image. It's also easy to use, which I know my customers appreciate.
Whenever I've needed assistance, the customer support team has been very responsive and helpful.
Thank you so much for your five star review! We are thrilled that you have been able to get the Rich Returns app up and running quickly with its easy setup and appreciate the fact that you took note of its multilingual features. We are also glad that you found the return portal to be well-designed and the customer support team to be responsive and helpful. Your kind words are much appreciated. If there's anything else we can help with, please let us know.
Great app, really friendly to use and the price is really good compared to others on the market. Andrej's help from the customer team has been superb and accurate every time we need assistance with something. Thank you!
This app has a lot of flexibility built in for varied business workflows. And if you need some customization, it'll allow you to create custom "rules." I love the flexibility and branding it offers. Plus, it's easy to use. Customer service is very responsive as well, which matters significantly in tech.
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