
Rich Returns
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About this app
Launched
January 23, 2019
Languages
English
Categories
Returns and exchanges , Shipping labelsIntegrates with
Shippo, ShipStation, EasyPost, Klaviyo, 85+ Global Carriers, IntercomReturn app that automates your returns, exchanges, refunds, prepaid return labels, and store credit!
Streamline your return process to save time and improve customer satisfaction with our automated returns app. Create a custom-branded returns portal that integrates with your store & allows customers to quickly process returns and exchanges. Easily suggest exchanges instead of returns to recapture lost revenue. Automatically generate prepaid return labels from 50+ carriers worldwide. Keep your customers informed throughout the entire returns and exchanges process with automated email updates.
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Self-service custom-branded return page to save merchants return processing time
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Automate shipping return labels to make the entire process smooth for customers
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Set up automated rules to accommodate your return policy and exchange terms
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Keep your customers updated and happy with automated email notifications
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Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems
Pricing
14-day free trialStandard
$19/month
Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync
- 10 monthly returns ($1 per extra return)
- Branded Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
Pro
$39/month
Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business
- 50 monthly returns ($0.75 per extra return)
- All Standard Features
- Variant Exchanges
- Analytics Dashboard
- Language Customization
- CSV Export
Premium
$99/month
Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges
- 100 monthly returns ($0.5 per extra return)
- All Pro Features
- Advanced Rules (10 included)
- Reports & Trends
- Auto-Refunds
- Automatic Exchanges
Plus
$199/month
Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience
- 500+ monthly returns (larger plans available)
- All Premium Features
- Custom Domain
- International Labels
- Auto-Tracking
- API Access
- Audit Log
Standard
$19/month
Our Standard Plan also includes popular integrations (Intercom, Klaviyo, and Gorgias), and Shopify Sync
- 10 monthly returns ($1 per extra return)
- Branded Returns Portal
- Automated Prepaid Return Labels
- Customer Notifications
- Custom Return Reasons
Pro
$39/month
Our Pro Plan includes all Standard features, and is perfect for stores who are starting to scale their business
- 50 monthly returns ($0.75 per extra return)
- All Standard Features
- Variant Exchanges
- Analytics Dashboard
- Language Customization
- CSV Export
Premium
$99/month
Our Premium Plan includes all Pro features and more advanced features to automate your returns & exchanges
- 100 monthly returns ($0.5 per extra return)
- All Pro Features
- Advanced Rules (10 included)
- Reports & Trends
- Auto-Refunds
- Automatic Exchanges
Plus
$199/month
Our Plus Plan includes all Premium features, and offers an enterprise solution to enhance your customers’ experience
- 500+ monthly returns (larger plans available)
- All Premium Features
- Custom Domain
- International Labels
- Auto-Tracking
- API Access
- Audit Log
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
60 reviews
Wonderful app, helped us a lot.
Especially ultra-quick and efficient customer service (chat). Thanks Andrej !
Recommand.
Thank you for your fantastic 5-star review! We're thrilled to hear that Rich Returns is positively impacting your experience and you found our customer service, especially Andrej, quick and efficient. Your recommendation means a lot to us and fuels our drive to continually improve. Thanks again for your trust and support.
Very Nice app. For our purpose the best return app in the app store right now.
What really stands out is the support. Thanks Andrej for your help whenever I contact you.
Thank you for your 5-star rating! We’re happy to hear that you’ve found Rich Returns to be the best return app and are especially grateful for the compliments on our customer service! Your support is appreciated. Thank you again!
Great ease of use, very available to connect with questions. Looks for solutions. My clients have been very happy with Rich Returns. Its intended growth path looks great!
Thank you for the 5-star rating! We really appreciate the kind words about our returns app and level of service. Your clients have been happy with Rich Returns, which makes us very proud. Thank you again for your great review!
About this app
Launched
January 23, 2019
Languages
English
Categories
Returns and exchanges , Shipping labelsIntegrates with
Shippo, ShipStation, EasyPost, Klaviyo, 85+ Global Carriers, IntercomBuilt by Rich Returns & Exchanges
About Rich Returns & Exchanges
4.9 average rating
4 years building apps for the Shopify App Store
Support
Send a messagehello@richcommerce.co
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