Rich Returns
by Rich Returns & ExchangesExceptional customer order returns & exchanges
Returns on auto-pilot
Instantly offer a self-service return option to your customers. Free up customer support. Increase customer satisfaction. Yay!
Easy Exchanges
Retain more revenue by offering easy exchanges instead of returning orders with our 1-Click exchanges.
Branded Return Portal
Your own returns and exchanges portal in 5 minutes. Fully customizable to your brand and hosted on our robust platform.
About Rich Returns
Support
- FAQ
- Developer website
- Privacy policy
- hello@richcommerce.co
Pricing 7-day free trial
See all pricing optionsStandard
$9/month
$0.5 per extra return
Branded returns portal
Works internationally
Dashboard & basic Analytics
50+ carriers
Notifications
20 returns included per month
Pro
$29/month
$0.5 per extra return
All features from STANDARD
Variant Exchanges
Language customization
Business insights: CSV exports
100 returns included per month
Premium
$99/month
$0.5 per extra return
All features from PRO
Exchange Orders
Advanced Rules (up to 10)
Intercom integration
Preferred support
400 returns included per month
Plus
$199/month
$0.5 per extra return. Larger enterprise plans available.
All features from PREMIUM
Advanced Rules (up to 20)
API access
Dedicated support
1000 returns included per month
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Plush Necessities
Rich Returns is a GREAT return management app. I was previously using Return Magic. It served the purposed but had a lot to be desired. There were virtually no updates to the app. It almost felt like it was an abandoned product after Shopify purchased them. Rich Returns is very easy to use. And our productivity on returns have increased dramatically. The search function to find RMAs was very fast. The Exchange for variant feature saves me so much time. I am so happy to have switched. I demo other popular return app sbut what made me decide to purchase Rich Returns was the support. During the trial period, they were quick to resolve issues. Great customer support. And I can see that they will be continuously updating the app to make it even better. Great job guys!
Wolven
We're really impressed by Rich Returns and their developer support. We explored 5 other alternative apps beforehand and they were all either way overpriced or lacked the unique functionality that we needed and were not willing to adapt anything for us. Rich Returns has been adding and adjusting features we request within 24 hours. We highly recommend this app.
-@wolven
STIRPARO Lingerie Stylists
Great app, very easy to install and customize.
I needed something flexible and I found what I was looking for.
Their technical support is a strength, Laura is fantastic, she answers 24/7, always kind, fast and decisive. Any request is handled effectively and competently. This is great, because it allows me to focus on my work and not on the platform.
I am fully satisfied with the choice made.