Overall rating Based on 500 reviews
Yummy Mummy Day Spa
The app itself is great but the people behind it makes it all the more impressive! They are very professional and helpful. They definitely go out of their way to help you if you're stuck with something. Highly recommended!
Ocean View Woodworking
I opted for the Free introductory level. Maybe make it a bit clearer that tech support is needed for this app to function and give an indication of when to expect contact to avoid customer frustration. That said, once contact was made (Shavlev in my case) everything went smoothly and he helped me quickly and answered my questions and any issues promptly. I've not launched any specific ads to test the success of the app but everything went well during the tests I ran. I have no doubt any lack of success will be more down to me not targeting and driving the right traffic than the functionality of this great little app!
Superb app. Your store is missing out if you don't have it. Thank you GiftWizard!!
Test Store Dy
*Rating based purely on customer service*
I was contacted by the GiftWizard team and they installed the app today. I considered removing my review but I chose to change my rating instead because I believe transparency is important in any business and people should chose this app based on the overall experience and not just one bad experience. At the time of this writing the app is working well and I have no issues with it.
Original review 2/26/2016:
This is a review purely based on customer service. I downloaded this app last week. I sent 2 emails last week asking for help with the app. no response. a week later i get an email apologizing and asking if I still need help. I reply this morning asking for help once again. Its the end of the day and not a response. Never got an opportunity to use the app so i don't know if its good. I'm removing it.
Very cool app.
Easy to use and very proactive customer support
I like this app. Support is helpful.
From the start to finish, my success manager got everything covered, the installation was flawless and he went above and beyond to fulfill our companys' needs. Great customer service and app, would definitely recommend it!
Wow! Unbelievably fast and helpful support! Made changes for me with no problem at all. LOVE!
These people and the APP are amazing. Their support is on target and helpful in every way. On top of all of that they made it possible for our humanitarian aid program to schools work perfectly.
THANK YOU! THANK YOU!
Worth Every Penny!
I installed the app as part of our marketing campaign for Valentine's day, in several different stores that I manage for my clients.
We really like the functionality and we are also getting good feedback from the customers.
Bottom line - great support, great functionality and the most important thing - it actually works - customers love it!