Reseñas (108)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
28 de septiembre de 2014

This is an essential app for any small business. It saves me so much time not needing to contact customers directly trying to guess if I should ship to separate shipping and billing addresses. I work with a lot of stylists who order with the client's credit card info and without this site I would end up having to cancel a lot of orders that are otherwise valid. This has transformed by business.

Sunny's Hair
Estados Unidos
Casi 10 años usando la aplicación
28 de abril de 2016

Fantastic software and service... I can't tell you the peace of mind having this app installed gives you and allows you to accept any size order without fear of a chargeback. We have used Riskified for about 2 years now and have only had to claim 1 chargeback. As promised, Riskified covered the chargeback and it was an incredibly easy process. Easily one of the best apps I have ever used....

The Speedy Cheetah
Estados Unidos
Más de 8 años usando la aplicación
28 de enero de 2015

I wish there were more stars to give. Support is unbelievably fast and within the first day they verified and prevented fraudulent transactions not caught by standard Shopify verification processes.

Yoke Pen Co.
Estados Unidos
Alrededor de 8 años usando la aplicación
4 de mayo de 2016

Riskified took the guessing game out of orders that could be potentially fraudulent. Since installing Riskified we've been able to get an answer for most orders within 1 hour or so and once the order is approved we're able to ship out the package.

Definitely recommend the Riskified App to any businesses on the Shopify platform!

Randy Elles
Brand Director
www.firststopboardbarn.com

First Stop Board Barn
Estados Unidos
Casi 8 años usando la aplicación
16 de julio de 2015

We love it. Resolving a charge back is quick and easy. We like that it only takes a few steps to resolve a charge back. Saves a lot of time and makes it easy for our staff.

Sleek Nail
Estados Unidos
Más de 7 años usando la aplicación
23 de mayo de 2014

Riskified is the BEST tool that has been added to our business in years! Riskified has freed up hours a day and has given us peace of mind. The app is easy to use and the staff are a great pleasure to deal with. Chargebacks are dealt with quickly and without hassle. I would highly recommend this app to anyone running an e-store. A++ for the Riskified team!

Vaporizers.ca
Canadá
Más de 7 años usando la aplicación
4 de abril de 2013

Riskified makes it incredibly easy to look into suspicious transactions, and really makes us feel confident in the orders we process.

Of a Kind
Estados Unidos
Alrededor de 7 años usando la aplicación
Fecha de modificación: 4 de mayo de 2016

Great App!

We have been working with the Riskified team for more than a year.
Not once have they let us down.
They always offer 5 star service.
Fast reliable and supportive.

We really dont know, how many times we would be in trouble, if we weren't using Riskified, to avoid all those fraud attempts that regularly hit luxury online stores.

And for all those who wonder, yes they will cover you if and when things go wrong.!

GIANNOPOULOS.GR

Giannopoulosonline
Grecia
Casi 7 años usando la aplicación
26 de diciembre de 2015

amazingly quick with order confirmations
had a chargeback- which they refunded us immediately
amazing customer service

Azaleasnyc
Estados Unidos
Más de 6 años usando la aplicación
29 de julio de 2015

We would have a hard time doing business without Riskified. They have been exceptional both in what they do preventing fraud and their customer service in responding and resolving any issues. We recently had an order with a phone number, billing AND shipping address that all matched the credit card used, but a false email address, and Riskified caught it. They have caught a number of fraudulent orders that would have otherwise cost us quite a bit of money. Their service is very affected and I can certainly recommend them to anyone running an online store. I would say they are an essential partner for your online shop.

Max Abbott
Estados Unidos
Más de 6 años usando la aplicación