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A great application that is highly recommended for any store! Great service and helps protect us from potential fraudulent orders which we've unfortunately experienced before we started using Riskified, but since then we've been able to authorize orders with ease.
Navigating the world of card-not-present transactions online as a small business is daunting. With the average cost of our products, even a single case of fraud can really hurt our bottom line.
Riskified is the solution we have been looking for, and it delivers. It's like having insurance against the unknown, and the integration into Shopify makes everything simple and clear. Communication and tech support are prompt and friendly. It is well worth the price, and highly recommended.
I love this app! Quick response time, and no chargebacks so far. Thank you!
We've been using Riskified for a couple months and we're totally happy with it. The auto-review options are as flexible as we need them to be, and the fee is fairly minor considering you're totally covered against chargebacks and don't have to do manual order reviews ever again. In two interactions, we've also found their customer service to be very responsive.
Riskified has greatly reduced our order vetting and processing time. We do a fair amount of international transactions and Riskified provides a necessary service for our business. Their customer service is top notch to boot.
This app reduced our Charges Back to 0! what else we expect are really responsive and they offer great service for every businesses! Impressed!
Fabulous App!! A definite must have for anyone using Shopify! Easy to Install. Support is great and quick to respond! Credit card fraud is serious business in the ecommerce world. Whether it's taking a financial hit in chargebacks or the double loss of losing our inventory in a fraud order, there is so little, if any, protection for us and we always lose to the credit card companies and the thieves. I've had an online business since '97 and I'm thrilled that there's someone finally watching out for us! Thank you!!
Amazing App. Takes the headache and worry out of suspicious orders! No more endless googleing a name/address/e-mail to see if its legitimate or not.
Not only is that App Awesome; their support and customer service team is top notch and get back to you quickly with answers!
Overall a must have for store owners who have been hit with charge backs and worry about fraudulent orders.
Great Job Riskified :)
A very large percentage of our customers are international. This app has been a great addition to our site. We can now make better informed decisions that allow us to ship with even greater confidence. The team at Riskified has been helpful and available. We're very happy with the app and the service!
Very great app! You'll never lose a charge back again! Team is very prompt and helpful. As long as we have a retail store we will continue working with Riskified!!