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Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
27. december 2022

At first, I thought when I send out a question, it would take forever to receive an email. However, after sending out questions, I got a reply in less than a minute. It's still baffling me how they do it. Additionally, Pete was the one who answered my question. After that, he went on to give me additional advice for my website. Amazing customer care. The pop-up is also really easy to set up. However, I recommend adding a feature where it's possible to remove the no thanks button as some websites would want an email 100% of the time. Other then that, everything is amazing. Will reccomend.

2 måneder bruger appen
Rivo svarede 27. december 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

21. oktober 2022

Mica was a HUGE help with getting our shop set up for launch day. Not only was she very friendly, but she helped me learn more about this app. She was able to remove the Rivo branding for FREE for me and offer a few additional features. It really makes a difference when people go above and beyond with their service. Mica also helped with a Shopify recommendation such as adding a favicon to our store. I'm super excited to use this app for my new clothing store!

Black Loft
4 måneder bruger appen
Rivo svarede 21. oktober 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

10. oktober 2022

I'm still setting up at the moment, everything seems pretty intuitive and easy to figure out so far. I couldn't wait to review the customer service support. It's after midnight where I'm at, and I actually chat with a real person! I got to speak with Mica, who was extremely quick to respond and more than helpful. Mica was very supportive of my store and even went so far as to support my business by following on social media and complimenting my artwork. I really appreciate the gesture and the fact that they remove the marketing tags from their popups for free. Mica was extremely kind and generous, and it shines through in their business model too. Well done.

Elyse Galloway Wildlife & Portraiture Art
21 minutter bruger appen
Rivo svarede 10. oktober 2022

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping businesses like yours, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

27. maj 2023

After installing the app, my first pop-up was live in less than 2-minutes. I changed some text, selected to offer a discount on the first purchase and boom. That quick. I used the basic template, which to be honest is all you need. If you want something more fancy, then you can do that too. Really impressed with the speed and ease. Thanks, guys

Group Fitness Class Ideas
Cirka 2 timer bruger appen
Rivo svarede 29. maj 2023

Thank you so much for taking the time to share your experience! We're glad to hear that you found our app easy to use and were able to set it up quickly. We're always here to help if you need anything and appreciate your support! 🙌 - Lea, Rivo Support Manager

18. februar 2023

Jel is wonderful and personable! She helped me today a lot. I honestly just messaged the chat to get the ability to use custom css. Then Jel made that happen and even added some additional help. She saw my store still said powered by shopify and sent me a how to guide on how to change that to my business's name! I never even knew you could do that! Something so simple as that changes the whole look and feel of a store. She even managed to remove the powered by Rivo for my pop ups. It looks great and took a matter of 8 mins in total of chatting with her. I highly reccommed this app, simply because of how helpful they are! Thank you again :)

5 måneder bruger appen
Rivo svarede 19. februar 2023

Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Best wishes, Kevin

24. november 2022

I'm currently working on launching my site and was recommended this app by Shopify. So far it's exactly what I was looking for in order to gain customers and offer discounts. I received assistance from Abbie through chat, she was AMAZINGLY helpful, made suggestions and recommendations of things I never would have even thought about. Really helped me feel 10 steps closer to being ready to launch. Thanks again Abbie! Someone give this girl a raise!

Little Altars Candle Co
9 måneder bruger appen
Rivo svarede 24. november 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin

22. august 2023

The Rivo app has been an absolute game-changer for our Shopify store, revolutionizing the way we manage and enhance our sales. From the moment we installed it, we experienced a significant boost in our sales figures, and the best part is that the app's user-friendly nature made the entire process a breeze.

Installation was a seamless experience; it was as easy as a few clicks, and we were up and running. Navigating through the app's features was intuitive, even for someone like me who isn't overly tech-savvy. The user interface is well-designed and makes it simple to customize settings, track metrics, and manage our sales strategies without any hassle.

One of the standout features of the Rivo app is its remarkable impact on our sales. Right from day one, we noticed a considerable uptick in conversions and revenue. The app's optimization tools are evidently powerful and effective, ensuring that our products are presented in the best possible light to potential customers. Our product visibility has increased, leading to a notable increase in our customer engagement and, consequently, our sales figures.

But what truly sets the Rivo app apart is their customer support team. It's rare to find such a dedicated and responsive support team in the world of apps. Whenever we've had a query or needed assistance, their team has been extremely prompt in providing solutions. Their dedication to customer satisfaction is evident, and it's reassuring to know that help is just a message away.

In conclusion, if you're a Shopify store owner looking to take your sales to the next level, the Rivo app is an absolute must-have. Its easy installation, user-friendly interface, and remarkable impact on sales make it a fantastic investment. Plus, with the exceptional customer support team always ready to assist, you'll have the peace of mind knowing that you're in good hands. We can't recommend the Rivo app enough for anyone seeking to optimize their Shopify store and boost sales from day one!
Cirka 4 timer bruger appen
Rivo svarede 25. august 2023

We're glad you found the app's user-friendly nature a breeze to navigate. We appreciate your recommendation, and we're here to provide exceptional customer support whenever you need it! Thanks a lot for your kind words!
- Lea & Rivo Team

5. december 2022

This was actually my first day using the app, yet the customer service I received from Yaci was AMAZING! I inquired about her assistance with something as simple as "removing the rivo tag", and Yaci was kind enough to offer a few pointers on how to improve the simplicities of my store. Good customer service is so hard to come by these days, and surprisingly this interaction was done through chat. Great job Rivo, on hiring wonderful people!

28 minutter bruger appen
Rivo svarede 5. december 2022

Thank you so much for choosing our app and for the wonderful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team here at Rivo will be delighted to help you. All the best, Kevin

28. april 2023

Kon'nichiwa, Ni Hao, Kiaora, fellow adventurers! Have I got some news for you. I recently discovered an app that has completely transformed the shopping experience on my Shopify store, River's World. And the best part? It involves pop-ups! Yes, you read that right - pop-ups!

I must admit, I was a bit skeptical at first. As someone who's always striving to create a seamless and distraction-free shopping experience, the idea of adding pop-ups to my store seemed counter-intuitive. But then I found Rivo, and my world was forever changed.

With this app, I was able to add beautifully designed pop-ups to my store that not only caught my customers' attention but also enhanced their shopping experience. From special promotions to new products to email sign-ups, the pop-ups were a fun and interactive way for customers to stay engaged and informed.

And let's talk about the service. When I had a question about customization options on the app, I reached out to their support team via live chat. And let me tell you, the experience was above and beyond what I expected. Jel was an absolute rockstar, answering my questions quickly and efficiently, and even going the extra mile to help me tailor the app to my specific needs.

Overall, if you're looking for a way to jazz up your Shopify store and add a little bit of pizzazz to your customers' shopping experience, then Rivo is the way to go! The pop-ups are fun, engaging, and best of all, they work! And with a support team as awesome as Jel, you can rest assured that you're in good hands. Happy shopping, adventurers!

River's World
20 dage bruger appen
Rivo svarede 1. maj 2023

Thanks so much for sharing your experience! It's great to hear how our app has transformed your Shopify store with our pop-app. It's understandable to be skeptical at first but it's amazing to hear how it has enhanced your customers' shopping experience. Our ultimate goal is to provide you with outstanding customer service. Thanks for the recommendation! We wish you all the best and and making the most of the Rivo app! - Lea, Rivo Support Manager

9. maj 2023

Very easy to set up, customer service is quick to respond, they helped me sync the emails with an automated email using Shopify Emails Flow so that customers receive an email with the discount codes instead of having it right there on the page. It was my first time manually doing a Flow- it was pretty easy! Can't believe this app is free. Thank you!

Debra Annmarie Studio
2 måneder bruger appen
Rivo svarede 10. maj 2023

Thank you for taking the time to leave us a review! It's always wonderful to hear that our customers find our app useful and user-friendly. We're happy to provide free apps that makes your business run smoother and more efficiently. Thanks again for your kind words! - Lea, Rivo Support Manager