Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
9. april 2024

What an incredible experience. Thank you Tydal.

TaneshaPitt.com
USA
25 minutter bruger appen
TYDAL svarede 10. april 2024

We're over the moon to hear about your incredible experience! Thank you for choosing us. Your joy is our biggest reward!
- Kevin & TYDAL Team

26. marts 2024

jamie was very informative and helpful in many ways!
gave me pointers on my website and sent step by step instructions to do so.
thank you jamie!

eve.by.desire
USA
32 minutter bruger appen
TYDAL svarede 28. marts 2024

Thrilled to help and glad you found the advice useful! Thanks for the shout-out. If you have more questions, we're here for you.
- Kevin & TYDAL Team

11. april 2024

Hi!
Very excited to try your app. i am new to all of this, and Sam was quick with a solution and he offered help too! All suggestions are greatly appreciated. Thank You!!

LTHSTUDIO
USA
18 minutter bruger appen
TYDAL svarede 15. april 2024

We're so glad to hear you're excited about our app! Thanks for the kind words, and we're always here to help if you need it.
- Kevin & TYDAL Team

31. januar 2024

I was helped out by Jel and she was amazing! Very fast and on point when it came to what I was asking for. She also helped out and did some freebies for me which I appreciate and I honestly wasn't sure If I was going to keep this App, but because she helped me out with everything that I needed I had changed my mind! :) Thanks again, for the help and compliment hehe :)

SakiAce
USA
Cirka 24 timer bruger appen
TYDAL svarede 1. februar 2024

So pleased to hear our support made your experience amazing and even swayed your decision to stay! 🌟 Thanks for the lovely feedback; we're here whenever you need us.😊
- Kevin & Rivo Team

2. februar 2024

So far, I like this widget/app, but I just implemented it, so we will see in the coming days as customers use it. I will say that from a style perspective, it would be ideal that it carried the main font from the site (as it is a iframe, it doesn't), but with custom CSS enabled I could copy the styles for the site over to the custom CSS area. Out of the box, it would be ideal that the popup was styled better (more whitespace), but, again, with custom CSS, you can accomplish all you need. Jel from support was a great help!

21Five Bookstore
Canada
Cirka 18 timer bruger appen
TYDAL svarede 5. februar 2024

Great to hear you're liking the widget/app so far! Thanks for the valuable feedback on styling. If there's anything else we could do to enhance your experience, please let us know. We're always here to assist.
- Kevin & Rivo Team

17. marts 2024

Friendly customer service. Quick and accurate response. Would highly recommend.

Holiday Delivery
Canada
35 minutter bruger appen
TYDAL svarede 19. marts 2024

Thanks so much! Happy to hear our service hit the mark for you. Appreciate your recommendation and we're here anytime you need!
- Kevin & TYDAL Team

29. december 2023

Pete's great and very kind. He thinks on all the problems beforehand

Room Upgrader
Mongoliet
3 måneder bruger appen
TYDAL svarede 5. januar 2024

Really glad to hear you're happy with our support! Thank you for the feedback!
- Lea & Rivo Team

31. december 2023

Paul was very helpful and patient. He went above and beyond to help

Camping Don
Australien
Cirka 2 måneder bruger appen
TYDAL svarede 5. januar 2024

Thanks so much for your feedback! We're glad our team could assist you. We're here to help anytime!
- Lea & Rivo Team

27. februar 2024

Excellent, and customer service was quick, direct and precise with resolving my issue!

SUB/Tribe Culture Clothing
USA
Cirka en time bruger appen
TYDAL svarede 29. februar 2024

Great to hear we could resolve your issue swiftly and effectively! Your positive experience is our goal. Thanks for the wonderful feedback!
- Kevin & TYDAL Team

11. marts 2024

Jamie was very helpful in walking me through the set up process. Always helpful when wrapping your head around a new product/feature. Thank you!

KOUDA
USA
35 minutter bruger appen
TYDAL svarede 13. marts 2024

So glad to help you navigate through the setup! It's our pleasure to make your experience smoother. If you have any more questions, just reach out. Thank you! 🌟
- Kevin & TYDAL Team