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Jel was extremely helpful! Quick, courteous, and answered all of my questions. I'd recommend this app to anyone interested in email marketing for their Shopify store.
Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin
Excellent customer service from Abbie! Prompt, friendly, and answered my question about how to trigger email flow upon sign up :)
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know.
Much appreciated, Kevin
RIVO is my favorite popup so far! And their customer service is fast and amazing! Love that this app is free and still have all the awesome features.
What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated, Kevin
This app was super super easy to use. lance was very helpful to answer any questions I had. and gave very good advice to help my website/business.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Easy to use. Great layouts! Not hard to understand and very great customer service. They helped with any questions that we had.
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin
Paul was awesome in helping me get set up with the app. He answered all my questions. Awesome customer service.
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. 😊 Much appreciated, Kevin
Just getting started with the app, but so far I can say that the customer service is fast and friendly.
Thanks for the 5-stars, Any Given Gameday! We greatly appreciate you using the app! Much appreciated, Kevin
Amazing app with some of the best customer service I've ever experienced in my entire life - Paul was an excellent help. Could not recommend more.
We are so pleased you like our customer service, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin
Arianne was super sweet and helpful. If I could have her for my Chat operator every time I needed support. I'd choose her every time. Thank you Arianne!
We're so glad that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Miss, Jel - at Rivo, was the most attentive and helpful person I've worked with all year. She willingly went well beyond the call duty and helped me with the install of EMAIL POP UP widget. If their app works as well as the service Jel provided, I am expecting great success. Thank you Rivo and Thank you Jel for your amazing customer service.
We always make sure to provide our customers with the best service possible and are so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin